Quite sneaky this aeon guys.. After some investigation, I found out my wife original cc application form.. They cancelled the watami checkbox and retick the aeon gold visa and co-sign that... On top of that.. Keep saying we are the one whom did it..

I got so pissed.. Compiled all the evidence.. Recorded conversations.. I also say I got a snapshot of the form prior to submission...

Then sent a super formal complaint email to BNM.. Cc aeon customerservice.. Cc board of directors.. Cc investor relation email.. Cc Japan aeon.. Cc any emails that ends with aeonmalaysia.com.my

Yesterday aeon called to cancel visa gold card and reprocess watami.. I also asking for compensation plus want that person who amended my form to have serious action taken..

We as end users need to know our rights.. They cant just step on us... Will update the story.. To be continued...

Feel so Singaporean now.. Lol