after several thousand spending on watami, thinking to get at least a couple of 9',
now it seem to me the probability is too low. even a single 9' I cannot get.

now change spending to cimb cb with the contest

anyone had a problem paying watami through citibank?
its a usual process where I did every month but until now my payment on 21 August still not shown in watami transaction.

who should I call to get the status of the payment?

pay from maybank.

call CS and they mention about 3 working days for IBG (damn AEON for being not bank). Well, seem today still the 3rd day. Ask me to check again tomorrow.

nope, i check 3 times today + just now.
still no record yet.
the fund also not bounce back (maybank)
since its already 3 member who reported an issue, so advise other member take precaution on payment made by IBG through citibank

p/s; also unfortunate that that the call centre not pick up my call outside office hour.

This post has been edited by koinibler: Aug 27 2015, 08:48 PM

same goes to me.
just want to follow up call CS

quite relieve for now.
complete one week of IBG.

Any new fax no. for BT application?
Been trying their current no on the form but my fax the number is not available.

Wonder if it's problem on my side. Unable to reach their hotline, no pickup

Thank for the suggestion.
That is my next plan. You save me a hassle to do search in this thread

same goes with me.
Today already 16th, and this is the slowest statement issue for me

Happen to me before. Need to call CS to unlock. CS mention not properly log out on last login.

On another note, did anyone received another email from Aeon stating that they miscalculated our statement GST. So, this new statement is a revise from the previous one.

Slow and miscalculated, double trouble.

I don't. My statement is exactly the same from previous.
Just wonder about the second email.
You guys don't received it?

Thanks for the informations guyz...
I straight away fax the redemption form to claim for cash rebate

soooo rajin to do this...

I already had 4 miss called from Aeon CS in 3 different day. All not able to answer. Hopefully, they never give up and keep trying.

My cash rebate also already appear in the new statement. And let the balance of 808 donate back to aeon.
Not plan to change to other aeon card