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Credit Cards AEON Credit Cards V3, By AEON Credit Service
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crazyito
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Sep 8 2015, 04:26 PM
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Getting Started

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QUOTE(xbotzz @ Sep 8 2015, 10:01 AM) Quite sneaky this aeon guys.. After some investigation, I found out my wife original cc application form.. They cancelled the watami checkbox and retick the aeon gold visa and co-sign that... On top of that.. Keep saying we are the one whom did it.. I got so pissed.. Compiled all the evidence.. Recorded conversations.. I also say I got a snapshot of the form prior to submission... Then sent a super formal complaint email to BNM.. Cc aeon customerservice.. Cc board of directors.. Cc investor relation email.. Cc Japan aeon.. Cc any emails that ends with aeonmalaysia.com.my Yesterday aeon called to cancel visa gold card and reprocess watami.. I also asking for compensation plus want that person who amended my form to have serious action taken.. We as end users need to know our rights.. They cant just step on us... Will update the story.. To be continued... Feel so Singaporean now.. Lol Same here. I remember I ticked Aeon Watami and submitted the form to Taipan branch, but yesterday the CS called and told me that I applied for Gold Visa. I insisted to apply for Watami and they asked me to resend everything... Anyone here knows any promoter who is effective & efficient in helping to apply for Watami cc?
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xbotzz
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Sep 8 2015, 06:55 PM
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QUOTE(crazyito @ Sep 8 2015, 04:26 PM) Same here. I remember I ticked Aeon Watami and submitted the form to Taipan branch, but yesterday the CS called and told me that I applied for Gold Visa. I insisted to apply for Watami and they asked me to resend everything... Anyone here knows any promoter who is effective & efficient in helping to apply for Watami cc? I suspect the branch officer has a sales quota for gold visa cc... and doing this.. Write in to customer.service@aeonmalaysia.com.my and cs@aeonmalaysia.com.my stating the branch in officer amend the forms and u want to complain to bank negara.. See the response. Seriously not acceptable.
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Human Nature
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Sep 8 2015, 07:08 PM
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QUOTE(crazyito @ Sep 8 2015, 04:26 PM) Same here. I remember I ticked Aeon Watami and submitted the form to Taipan branch, but yesterday the CS called and told me that I applied for Gold Visa. I insisted to apply for Watami and they asked me to resend everything... Anyone here knows any promoter who is effective & efficient in helping to apply for Watami cc? Next time make a photocopy of your submission. I will then request for them to furnish my original copy and make a police report.
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wan7075
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Sep 8 2015, 07:12 PM
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QUOTE(xbotzz @ Sep 8 2015, 06:55 PM) I suspect the branch officer has a sales quota for gold visa cc... and doing this.. Write in to customer.service@aeonmalaysia.com.my and cs@aeonmalaysia.com.my stating the branch in officer amend the forms and u want to complain to bank negara.. See the response. Seriously not acceptable. not sure bank have the right to change the credit card that you are not applied. but they should not amend your document by their own...
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guy3288
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Sep 8 2015, 09:01 PM
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QUOTE(ronnie @ Sep 8 2015, 10:58 AM) It is included.... confirmed even with the date issue also include Supplementary spend (Spend >RM3000 per quarter) thanks, true enough the CS did not know
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jutamind
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Sep 8 2015, 09:16 PM
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i tried to use my Aeon Watami to pay for hotel room booking (hotels.com web site) but it seems like cant accept Aeon Watami card. is Aeon Watami blocked for online transaction?
i use other bank's Visa card with no issue to payup for the room.
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alexwsk
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Sep 8 2015, 09:18 PM
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QUOTE(Human Nature @ Sep 8 2015, 07:08 PM) Next time make a photocopy of your submission. I will then request for them to furnish my original copy and make a police report. or cross the photocopy IC with something like "application for XXX card only"
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Human Nature
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Sep 8 2015, 09:45 PM
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QUOTE(alexwsk @ Sep 8 2015, 09:18 PM) or cross the photocopy IC with something like "application for XXX card only" haha i did that too..my application form can be considered fool proof..so many cancellation lines and remarks.
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sj0217
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Sep 8 2015, 09:51 PM
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QUOTE(jutamind @ Sep 8 2015, 09:16 PM) i tried to use my Aeon Watami to pay for hotel room booking (hotels.com web site) but it seems like cant accept Aeon Watami card. is Aeon Watami blocked for online transaction? i use other bank's Visa card with no issue to payup for the room. I think no because I have experience booked through Agoda & other online transations by using Watami card, but not sure Hotels.com
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lamode
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Sep 9 2015, 09:50 AM
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QUOTE(jutamind @ Sep 8 2015, 09:16 PM) i tried to use my Aeon Watami to pay for hotel room booking (hotels.com web site) but it seems like cant accept Aeon Watami card. is Aeon Watami blocked for online transaction? i use other bank's Visa card with no issue to payup for the room. yes, i used watami oversea and online transaction in other currency than MYR before, no issue.
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crazyito
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Sep 10 2015, 12:25 PM
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Getting Started

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QUOTE(Human Nature @ Sep 8 2015, 07:08 PM) Next time make a photocopy of your submission. I will then request for them to furnish my original copy and make a police report. Too bad I don't have a photocopy of the form, can't really do anything now. I really don't understand why are they so reluctant to process aeon watami application. Previously I applied for Aeon Watami through Ringgit+ and accidentally applied HSBC Amanah, but they only helped me to apply for HSBC, no news on Watami..
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Human Nature
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Sep 10 2015, 12:37 PM
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QUOTE(crazyito @ Sep 10 2015, 12:25 PM) Too bad I don't have a photocopy of the form, can't really do anything now. I really don't understand why are they so reluctant to process aeon watami application. Previously I applied for Aeon Watami through Ringgit+ and accidentally applied HSBC Amanah, but they only helped me to apply for HSBC, no news on Watami.. maybe they are giving out too many rebates for watami and its restaurant is not doing well either
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crazyito
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Sep 10 2015, 01:04 PM
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Getting Started

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QUOTE(Human Nature @ Sep 10 2015, 12:37 PM) maybe they are giving out too many rebates for watami and its restaurant is not doing well either sigh..but seriously, their restaurant only left one, even if they give a lot of rebates n vouchers, i think for quite a number of ppl it's useless..i won't purposely go all the way down to pavilion just to use their voucher n enjoy the rebate. any suggestion on how should i reapply next? straightaway mail to their HQ?
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Human Nature
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Sep 10 2015, 01:19 PM
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QUOTE(crazyito @ Sep 10 2015, 01:04 PM) sigh..but seriously, their restaurant only left one, even if they give a lot of rebates n vouchers, i think for quite a number of ppl it's useless..i won't purposely go all the way down to pavilion just to use their voucher n enjoy the rebate. any suggestion on how should i reapply next? straightaway mail to their HQ? aeon card service center will do too This post has been edited by Human Nature: Sep 10 2015, 01:19 PM
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mamamia
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Sep 10 2015, 01:44 PM
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may i know how long it take for AEON credit card application?
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Kr0ll3R
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Sep 10 2015, 02:13 PM
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QUOTE(mamamia @ Sep 10 2015, 01:44 PM) may i know how long it take for AEON credit card application? Within 14 working days. You will know that your submission is successful when they called you up for verification.
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mamamia
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Sep 10 2015, 02:47 PM
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QUOTE(Kr0ll3R @ Sep 10 2015, 02:13 PM) Within 14 working days. You will know that your submission is successful when they called you up for verification. wow, quite long time.. thanks for your info...
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calvincty
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Sep 10 2015, 05:53 PM
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Getting Started

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Just got my AEON credit card, was being told by the agent that if I have this credit card i no longer needed to use my AEON member card and renew for it every year and I still eligible to get AEON member point.
Is this true?
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mamamia
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Sep 10 2015, 05:58 PM
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QUOTE(calvincty @ Sep 10 2015, 05:53 PM) Just got my AEON credit card, was being told by the agent that if I have this credit card i no longer needed to use my AEON member card and renew for it every year and I still eligible to get AEON member point. Is this true? how long u take to apply the card till delivery.
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victorywp
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Sep 10 2015, 05:59 PM
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QUOTE(calvincty @ Sep 10 2015, 05:53 PM) Just got my AEON credit card, was being told by the agent that if I have this credit card i no longer needed to use my AEON member card and renew for it every year and I still eligible to get AEON member point. Is this true? yes, it's true... except for aeon watami cc.
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