I already kena the Narita cancellation.

AirAsia is still in the midst of informing the affected passengers. You can contact them trough the premium hotline or drop a message at their livechat requesting their pre-flight team to call back.

AirAsia is offering 3 options to affected passengers.
1. Shift the flight to Haneda at no additional cost. You may also change the travelling date within 14 days of the original travelling date.
2. If you insist on flying to Narita, you will have to take a Kuala Lumpur - Bangkok - Narita flight. You will need to pay extra for the Kuala Lumpur - Bangkok luggage. Fly-tru is not available so you will need to collect your luggage and check in again at Bangkok.
3. Get a credit refund to your AirAsia account and you can use it to book a flight for yourself or anyone else within 180 days from the day you have chosen this option.

Cash refund is not available.

I kena too but I will stay overnight at the airport. You may want to consider the same if you are travelling on budget.

Also, to the others, don't wait them to email to you. Please contact them directly so they can re-schedule your flight immediately. Please refer to my post above.

This post has been edited by Chartry: Jul 24 2015, 06:47 PM

If you fight hard enough, I am sure they will waive it. Again, connecting at DMK is troublesome too as you will have to go through the check-in and immigration again.

Yes, just one flight arriving at 10.30pm.

You may contact them through live-chat and request for the pre-flight team to call you back.

This post has been edited by Chartry: Jul 24 2015, 07:19 PM