QUOTE(minthiam @ Jul 6 2015, 09:56 AM)
A very slow respond bank, 3 weeks already and it is still "Your IC number is not in our record"
Same here. Not getting timely notifications from PBB.
- 2 weeks after submit online and got similar message : Your IC number is not in our record
- re-submit online on 3rd week, no news at all from PBB for the next 2+ weeks
- Received a delivery failure notice from Pos Laju on the 5th week, turn out to be PBB VS card. PBB never call me at all
- Register for the free Galaxy V phone and performed 1st swipe the card ~ 1 week after activation
- 1st statement date passed(~ 2 weeks after activation), no news on statement, all transaction remained as unbilled transactions
- noticed from PBB online that my credit limit has been slowing increased to ~ 2X

over the next 4 weeks, I didn't call or ask for credit limit increase
- Received my free phone ~ 4 weeks after 1st swipe, this round was informed by their agent (who sent the phone) prior to phone shipment
- Submit my balance transfer after ~ 6 weeks from activation date, approved and executed by PBB after 3 working days, again PBB never call, only receive SMS a day after they post the transactions
- Finally my 1st statement is posted after 6 weeks from card activation date, only got RM60 cash back. Lost ~ RM20 cash back for not getting first "supposed to be" 1st statement on previous month.
This post has been edited by geekfiredog: Jul 6 2015, 11:03 PM