I seldom used up my data but in recent months I just noticed that my data is draining too fast. Surprisingly I just found out that Maxis App top the list of data usage,
averaging about 250MB per month!!!!! Cannot remember for what reasons I downloaded it but I have never opened it for months. I'm totally appalled that Maxis ended
with this dirty tactics of draining your data so that consumers can be forced to upgrade their data? I also just noticed so many victims and not me alone faced this problem.
Read some reply that Maxis claimed that it's downloading updates and users need to log out to avoid the background updates. Seriously? Why users not being warned of this
before? Yeah Maxis might claim it's understood and common for app to run in the background and we shall be aware of that. But what a coincidence that the telco company's
app is the number one app which drain customer's data.

I'm really angry with this tactics, whether intentional or unintentional. I'll definitely lodged a complaint with all authorities to highlight this.

--PMed--

Attached print screen.
Really cannot believe Maxis App is the one draining my data

check your start up programs and disable the maxis app

Hi there,

If you refer to the website at https://www.maxis.com.my/en/personal/servic...s/maxis-cs.html ,



Data used in app is not charged.

Thanks.

I added up the data doesn't seem to exclude. Anyway it doesn't matter, the app shouldn't be running in the background and consuming 250mb data, that itself I cannot understand why it needs to consume so much data. Why it needs to run in the background with so much activities. Not sure if my battery is also drained. Also noticed so many users giving 1 star and complained the same issue in the Google Play. Anyway have already uninstalled the app, useless app.

oh i just checked, i does use data a lot for such app.. it suppose to use very very less..

@TS,

Browse into your MaxisMobileApp on data usage page, ENABLE on Restrict Background data

Problem solved.

Off topic: Aint service provider supposingly need to provide account details(bills info, bills payment) as FOC? sheesh.

This post has been edited by wilson1309: Jun 16 2015, 08:08 PM

Hey, the tracker on your phone will show usage but if you check the app it will not deduct any usage on the Maxis App