Dear Maxis, i'm having the same problem too. Here are the results of my ping test

ping sgp-1.valve.net

Pinging sgp-1.valve.net [103.28.54.1] with 32 bytes of data:
Reply from 103.28.54.1: bytes=32 time=108ms TTL=53
Reply from 103.28.54.1: bytes=32 time=102ms TTL=53
Reply from 103.28.54.1: bytes=32 time=135ms TTL=52
Reply from 103.28.54.1: bytes=32 time=133ms TTL=53

Ping statistics for 103.28.54.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 102ms, Maximum = 135ms, Average = 119ms

ping sgp-2.valve.net

Pinging sgp-2.valve.net [103.10.124.1] with 32 bytes of data:
Reply from 103.10.124.1: bytes=32 time=118ms TTL=53
Reply from 103.10.124.1: bytes=32 time=111ms TTL=53
Reply from 103.10.124.1: bytes=32 time=108ms TTL=53
Reply from 103.10.124.1: bytes=32 time=99ms TTL=53

Ping statistics for 103.10.124.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 99ms, Maximum = 118ms, Average = 109ms


tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 * * * Request timed out.
2 35 ms 21 ms 23 ms 10.213.46.90
3 48 ms 25 ms 39 ms 202.179.116.61
4 40 ms 38 ms 34 ms 202.75.188.185
5 48 ms 47 ms 32 ms 202.151.252.201
6 100 ms 120 ms 111 ms sgp-1.valve.net [103.28.54.1]

Trace complete.


tracert sgp-2.valve.net

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 * * * Request timed out.
2 31 ms 53 ms 22 ms 10.213.46.90
3 25 ms 36 ms 38 ms 202.179.116.61
4 38 ms 73 ms 23 ms 202.75.188.185
5 44 ms 34 ms 39 ms 202.151.252.201
6 * 122 ms 118 ms sgp-2.valve.net [103.10.124.1]

Trace complete.


here's my speedtest result. Im using Maxis Mobile 4G LTE. Im at Bandar Sri Permaisuri, Cheras. Please help me. The main reason i got the LTE is for fast online gaming.