QUOTE(cedyy @ Apr 16 2016, 07:14 PM)
the first and second time was under warranty. i called Panasonic and they arranged either contractor or their own people to come. the third time was after 2 years, the customer service just asked me if my unit is more than one year and i told her yes. then she said i have to call the contractors myself. she asked me where i live and gave numbers of contractors around that area. the best thing was, all the contractors whom i called told me their appointments are full! i have to wait more than 2 weeks! i had to call Panasonic again and release my anger at them and they gave me more numbers to call!!! is this the kind of service u expect? at least Samsung will call for you and follow up for you even after your warranty is over.
i'm not the only one with this problem, there are other forummers who went through the same thing as me. pray hard that your Panasonic aircond doesn't give u problem.
OK. I have old Panasonic Air conditioner non-inverter type used more than 20 years.i'm not the only one with this problem, there are other forummers who went through the same thing as me. pray hard that your Panasonic aircond doesn't give u problem.
I feel like Samsung new triangle design is not good as expected. Noise after installed.
You called Panasonic via Hotline?
Sorry to hear this kind of issue.
This post has been edited by TXSim: Apr 16 2016, 07:18 PM
Apr 16 2016, 07:17 PM

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