When you call to 016-221 1800, the Digi customer support telephone number, you won't get to speak to a human immediately.


Rule 1: Do not remind me of my account information when I am looking for help! Digi, I need to solve my problem, please don't waste my air time OK? I am in no mood of hearing rubbish.



Can you please turn the account notification off?

After enduring the reminder for a minute, Digi will then ask you yo select one of the following options:

change call plan, press '1'

change friend& family number, press '2'

activate notification, press '3'

change language selection and talk to CUSTOMER SERVICE, press '4'


replay account info, press '5'



THEN, press '0'. done!!!!

This post has been edited by PLOUFFLE: Jun 8 2015, 02:32 AM

nowadays press 4......
and 0

2 step only....

but need to wait they talk finish all the option right???

no.you must wait them said finish......you try lah.

How u know??????

you are digi careline staff?>

it is not working...you try,
i try edi,"sorry,your choice is not correct,thanks for using our service..."



This post has been edited by PLOUFFLE: Jun 8 2015, 09:45 PM