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Slow download and upload speed
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TSerict68
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Jun 7 2015, 03:32 PM, updated 11y ago
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Getting Started

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Hi Maxis, I having slow download and upload speed as show in the screen shot since today morning. Have restarted the TM moden and Maxis router, however didn't resolved the issue. This post has been edited by erict68: Jun 10 2015, 06:07 PM Attached thumbnail(s)
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Rambo16_Ramsey
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Jun 8 2015, 03:50 PM
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Getting Started

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QUOTE(erict68 @ Jun 7 2015, 03:32 PM) Hi Maxis, I having slow download and upload speed as show in the screen shot since today morning. Have restarted the TM moden and Maxis router, however didn't resolved the issue. Account no: 1902108669 Bro, Still got the same issue?
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TSerict68
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Jun 8 2015, 09:08 PM
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Getting Started

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QUOTE(Rambo16_Ramsey @ Jun 8 2015, 03:50 PM) Bro, Still got the same issue? Found out that maxis router giving me the issue, have replaced the router with Asus RT-AC68U, speed is flying now.
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Rambo16_Ramsey
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Jun 9 2015, 05:29 PM
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Getting Started

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QUOTE(erict68 @ Jun 8 2015, 09:08 PM) Found out that maxis router giving me the issue, have replaced the router with Asus RT-AC68U, speed is flying now. Maxis/Technician cme over to your house meh? How long is the process to replace the router?
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TSerict68
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Jun 9 2015, 11:21 PM
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Getting Started

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No one come over, I just replaced the router myself.
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sui
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Jun 10 2015, 10:40 AM
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Getting Started

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QUOTE(erict68 @ Jun 9 2015, 11:21 PM) No one come over, I just replaced the router myself. which router did u get? it must be maxis fibre certified? did u try to change the modem as well?
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TSerict68
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Jun 10 2015, 05:52 PM
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Getting Started

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QUOTE(sui @ Jun 10 2015, 10:40 AM) which router did u get? it must be maxis fibre certified? did u try to change the modem as well? I'm using Asus RT-AC68U, mostly all the Asus RT series router support Maxis fibre. I didn't change the Alcatel Lucent modem from TM, just hopefully one day Maxis will move the voip to the TM modem and can totally replace the maxis router. Now a day if I want to use the voip, I have to connect the maxis router to port no.3 on Asus router. I have few sip phones around and try to to register to maxis sip server but failed, however if i use any of the free sip softphone I'm able to register it on my phone or laptop.
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annoymous1234
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Jun 11 2015, 11:11 PM
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QUOTE(erict68 @ Jun 10 2015, 05:52 PM) I'm using Asus RT-AC68U, mostly all the Asus RT series router support Maxis fibre. I didn't change the Alcatel Lucent modem from TM, just hopefully one day Maxis will move the voip to the TM modem and can totally replace the maxis router. Now a day if I want to use the voip, I have to connect the maxis router to port no.3 on Asus router. I have few sip phones around and try to to register to maxis sip server but failed, however if i use any of the free sip softphone I'm able to register it on my phone or laptop. Im getting maxis fiber soon, need to change router?
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TSerict68
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Jun 12 2015, 07:43 PM
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Getting Started

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QUOTE(annoymous1234 @ Jun 11 2015, 11:11 PM) Im getting maxis fiber soon, need to change router? You may try for 1 week and see whether you are okay with the performance? If you are mainly use the wifi and stay in multiple storey house, advise you to get a stronger wifi signal router, as the one come with maxis just perform so so only.
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wodenus
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Jun 13 2015, 07:12 PM
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QUOTE(erict68 @ Jun 10 2015, 05:52 PM) I'm using Asus RT-AC68U, mostly all the Asus RT series router support Maxis fibre. I didn't change the Alcatel Lucent modem from TM, just hopefully one day Maxis will move the voip to the TM modem and can totally replace the maxis router. Now a day if I want to use the voip, I have to connect the maxis router to port no.3 on Asus router. I have few sip phones around and try to to register to maxis sip server but failed, however if i use any of the free sip softphone I'm able to register it on my phone or laptop. What are the settings for Maxis Fibre on the Asus RT-AC68U? I think that would save a lot of trouble for a lot of people
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TSerict68
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Jun 13 2015, 10:28 PM
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Getting Started

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QUOTE(wodenus @ Jun 13 2015, 07:12 PM) What are the settings for Maxis Fibre on the Asus RT-AC68U? I think that would save a lot of trouble for a lot of people  The setup which was posted by Asus support is here https://youtu.be/iBRbk1FSFj0?list=UULdmapfq4AGVMEke0R-nUVwBtw, i have totally replaced the Maxis router, the LAN port 3 (vlan 822) on Asus router connected directly to a physical sip phone and is working perfectly. Attached thumbnail(s)
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Rambo16_Ramsey
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Jun 14 2015, 05:17 PM
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Getting Started

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QUOTE(erict68 @ Jun 13 2015, 10:28 PM) The setup which was posted by Asus support is here https://youtu.be/iBRbk1FSFj0?list=UULdmapfq4AGVMEke0R-nUVwBtw, i have totally replaced the Maxis router, the LAN port 3 (vlan 822) on Asus router connected directly to a physical sip phone and is working perfectly. Wow, Great info man.. Thanks alot dude..
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