Internet Service gives AuthFailure error
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 Jun 7 2015, 11:04 AM, updated 11y ago
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#1
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Junior Member
126 posts Joined: Jan 2009  
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Dear Maxis,
For the past few days, I could not receive any internet, Iptv also went down, and customer service totally unreachable. Anyways I have done some self dianogsis, the Internet Service tab gives an AuthFailure error. On top of that, the Internet light on the router itself is blank. I am sending this message with hopes that someone from Maxis may give me an explanation. Thank you. |
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Jun 7 2015, 04:41 PM
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#2
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Junior Member
126 posts Joined: Jan 2009
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QUOTE(GSaw @ Jun 7 2015, 04:16 PM) Hey Ikruga, not sure if you're using Maxis or Astro...but with your error, you can try to re-input your username and password from your connection manager..there'll be a tab eInternet, disconnect and re-enter your credentials then connect Ok, thanks, as the matter of fact, I am trying that right now Update : Using the usual adsing 1 to the last 5 digit of your phone number, it only gives an unending 'connecting' response. Also the Internet light is not lit. This post has been edited by Ikruga: Jun 7 2015, 04:58 PM |
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