Jun 7 2015, 04:16 PM
QUOTE(Ikruga @ Jun 7 2015, 12:04 PM)
Dear Maxis,
For the past few days, I could not receive any internet, Iptv also went down, and customer service totally unreachable. Anyways I have done some self dianogsis, the Internet Service tab gives an AuthFailure error.
On top of that, the Internet light on the router itself is blank. I am sending this message with hopes that someone from Maxis may give me an explanation. Thank you.
Hey Ikruga, not sure if you're using Maxis or Astro...but with your error, you can try to re-input your username and password from your connection manager..there'll be a tab eInternet, disconnect and re-enter your credentials then connectFor the past few days, I could not receive any internet, Iptv also went down, and customer service totally unreachable. Anyways I have done some self dianogsis, the Internet Service tab gives an AuthFailure error.
On top of that, the Internet light on the router itself is blank. I am sending this message with hopes that someone from Maxis may give me an explanation. Thank you.
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