QUOTE(munkeyflo @ Oct 15 2015, 01:40 PM)
I was offered the CIMB CR card few months back. The guy told me to email him my income documents. I did but receive SMS notification that it was rejected. Didn't bother much since I didn't really want the card then and hence didn't follow up.
Recently thought about it again and decided that I should just get it since it's kinda hassle free and I do spend quite a bit on online shopping. Tried submitted via CIMBClicks but for whatever reason didn't get thru and it keeps emailing me to complete my submission. Finally went to submit the application form and documents on 6/10 at Sunway Pyramid branch, got SMS notification to collect my card on 12/10

My experience - their CIMB Clicks system is messed up. I applied 2 weeks ago, no answer for a week, after a week I called them they said no application received so I applied again. This week I called again same answer so I marah the CS, she just said "oh, please pass me your application number" and then "please hold the line" then left me holding for 10+ minutes. I just hung up.
Emailed their CS complaining, within an hour some more senior sounding guy called and apologised, said that the online system cannot be accessed by CS at all so they really didn't know I had applied. Promised he'd get a marketing staff to call me ASAP, by that evening (3 hours later) she called di.
Until now I have no more news (2 days ago). See how la. Not impressed with CS so far.