what did the cs say?

i believe this is the part where we have to pay the outstanding according to the statement, and not deducting the cash rebates that was posted a day after statement date.

I think that's not true. I've always paid the amount after deducting the rebate and no interest charged. just look at this way, any money that you 'pay' whether by rebate, refund or transfer goes to clearing the statement balance. as long as it's done by the statement due date, u shouldn't be charged any interest.

have u confirmed with the cs?

Yeah me too, for my CIMB CR, I have been deducting my cash rebate before payment. So far, no interest yet.
For other cards, I don't do like this though.

Erm, what sort of documents I need to provide to apply for the Platinum Cash rebate again? Weird, I can't find anything at their website

As usual the standard documents:
NRIC, latest EPF statement or latest 3 months payslip. I always submit both EPF statement and 3 months payslip.

Sometime the bank system catch as outstanding balance which u swipe before the payment due.
Eg. Balance as at statement date: 1000
Ur dute date is 18 sep, n u pay rm950 on 15 sep after deduct the cash back. But u also swipe 50 within 29 aug -15 sep , ur outstanding balance at the time u pay is 50, so, they might count interest on 50 which u deducted..

it is system can't capture the cash back as payment.. U can lodge complaint n ask them to reverse the finance charge.

Spend at Tesco online, Pay online -> TESCO MY 75001 PUCHONG (2%)
Spend at Tesco online, Pay during delivery at doorstep-> TESCO PUCHONG-MPOS PUCHONG (2%)
Swipe at Tesco Bukit Puchong counter -> TESCO BANDAR PUCHONG PUCHONG (2%)

Tesco online not entitle for 5%

Tried to link my credit card via cimb clicks but it failed.

Called to customer service and entertained by a CS guy who speaks poor English.

He said: Your linking request failed because you need to request for a pin first, and then go to ATM to change your PIN's password.

Can anyone explain to me his statement? I don't really know what he is saying and also what is a PIN's password.

This post has been edited by lovefoe: Oct 10 2015, 03:28 PM

Similar problem as I faced previously.

You need to call CS again and ask the forward to the CC department. Then, ask the CC team to generate an ATM PIN for your CC. This ATM PIN will be sent to your mailing address.

After, try to link up from there but I failed to do so and I have to call CS again to do the linkage.

Thanks for your explanation. It is so complicated.

Regret getting it now.

My PBB and MBB cards just appeared in my account even before receiving the card.

Maybe you have previous cards and/or accounts (CASA or Clicks) with them. I suspected of this problem.

I have SA with them. That's why I tried to link it to my cimbclicks account. I am using the option "Link my credit card" inside. If it can't link properly and requires a PIN, why having that functionality at all?

I'm referring to OLD not current.

Nope. Don't have anything old/previous with them. All current and active.

Next time call to chinese speaking CS better. Since their English CS can't speak proper english.

Your phone number with them is updated ??

Same process like below and I received PIN after click "send to SMS"

my card automatically appeared in my clicks account. This was half a year ago by the way.

Yes it is updated. After I entered the TAC and it says wait for 3 working days and that's it. I don't have the "send to SMS" option though..where is it?

This is great! and this is how it should be.

That is fine since mentioned 3 working days

You can just wait for it, get my card linked after 3 working days