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 Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee

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togomifi
post Jun 5 2015, 03:17 PM

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QUOTE(Xrossfire @ Jun 3 2015, 09:53 AM)
Maybe it depends heavily on your current location?
In which area were you when these happened?
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agreed on this...new update from Kedah..but only 3 telco la
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QUOTE(Zot @ Jun 3 2015, 09:55 AM)
Just happen that your area might be poor signal. My brother said hios friend is cursing DiGi like hell. He switch to DiGi because of cheap hardware offer  smile.gif

YOu should check the coverage in your area before switching perhaps
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you know what all the same one la..when using celcom curse celcom but when switch to others also curse..never ending stories one..
so telco are stronger at certain places and some rural area don't have coverage..

QUOTE(deadmanwalking1 @ Jun 3 2015, 10:10 AM)
I had been using celcom postpaid for the past 7 years. and i travel a lot between peninsular states for work purposes.

Overall i think Celcom still provide the best reception & coverage even though the bill is slightly more expensive compare to others.

but for the past weeks, i do encounter problem like you. So i hope they are just doing upgrade for their service or something .. cheers
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yup still remember my friend said during CNY..1 week no line with DG..go to their CS ..they said upgrading..seriously mad.gif during CNY vmad.gif

QUOTE(samlhc @ Jun 3 2015, 10:51 AM)
Me and my friends subscribe to celcom 38, all having terrible reception in klang, different area. Especially DATA connection. its line not stable. sometime E, then jump to 4G and back to 3G ~
Have try travel to Johor and Ipoh, DATA so poor...
Even U mobile run stable than this Celcom.
Gonna to MNP to other telco this week...
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as i said all telco the same one la..i tried all 4 before still have problems till now...
if you are rich then can consider to use all 4 telco..sure reachable one thumbup.gif

This post has been edited by togomifi: Jun 10 2015, 11:54 AM
togomifi
post Jun 5 2015, 03:24 PM

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QUOTE(OKLY @ Jun 5 2015, 10:33 AM)
I'm using a Nexus 5.
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using iphone 6 and note 4..so far ok..almost all location also got LTE signal

QUOTE(champu @ Jun 5 2015, 10:34 AM)
Yet they have the brass to post Usain Bolt with 'This is Celcom coverage' at major locations.

I'm hoping this is a temp setback, as I was very much looking forward to port over this coming weekend..now, hmmmmm
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which plan you taking?

QUOTE(djboycalvin @ Jun 5 2015, 10:35 AM)
i having the same issue as well ..
regret change to celcom .. and port back to maxis ..
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don't you start with me on maxis mad.gif
another long stories to tell...
keep it short there is no perfect telco..each of them have their own weakness..so depending on your usage and your patient to see if you can tahan when no signal icon_rolleyes.gif
togomifi
post Jun 10 2015, 12:01 PM

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QUOTE(Zot @ Jun 5 2015, 05:09 PM)
During CNY or Raya time people go back hometown. There are not many cell stations but the population density increases. Thus this causes no line. The transmitter towers transmit into 3 sectors, Alpha, Beta and Gamma as some called it. In each sector, they transmits 2 or 3 channel. Each channel can handle 8 simultaneous calls (this is what I knew previously long time ago. So, things might change now, but basically this is how calls are multiplexed). So, limited number of people can talk at any given time. CS excuses damn stupid probably because they were told not to give bad image by saying their line congested  laugh.gif

I guess mobile users expand fast and telco barely can cope or probably they are just trying to maximize usage while minimizing cost. So, this is why you can say any telco also same. When many migrate to Maxis because so much bad news on Celcom, Maxis network get congested. Then Maxis starts getting bad name. People then migrate to DiGi, then Celcom. All these just like lalat  laugh.gif

Well this is what actually happen. I used to sell microwave radio for both Maxis and Celcom for tower connectivity. I was using Celcom and Maxis ask why use Celcom. I told them that the rural area where my kampung located has poor Maxis coverage. So, they just keep quiet  laugh.gif .
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haha at kampung area sure all die la..no tower where got signal..
my friend was at mt kinabalu b4 the incident..nothing to do so all bring out their phone and see who have signal...guess what..only celcom but that one also very minimal haha..
think better bring walkie talkie from now onwards since cannot rely on phone anymore..
condolence to the family and friends who was affected with the tragedy sad.gif

QUOTE(kaneshi @ Jun 6 2015, 05:06 PM)
Was at Paradigm mall car park. Celcom has no signal at all whereas Digi has H+
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haha car park woh..underground so nothing la tongue.gif

QUOTE(andrekua2 @ Jun 7 2015, 01:53 AM)
Actually you can have 2 lines since Celcom offer is quite cheap. Personally I think Celcom vs Digi so far for me has been in favor of Celcom. Both has its downside definitely. Celcom has poor data coverage on NSE. Digi was unstable in some area in Kepong. In term of 4g coverage, seem like Celcom has better coverage.
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In Kepong also? Wow that's consider in Klang Valley lo...think it's time to get 2 phone haha..
all telco have good and bad one la..depending which is more suitable only..any of course more value for money..

togomifi
post Jun 10 2015, 12:12 PM

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QUOTE(champu @ Jun 8 2015, 11:00 AM)
First Basic 38, just signed up over the weekend. Waiting for port-over which may take up to 3 work days  cry.gif
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haha ok la..my last time was almost 10 days coz problem between the telco

QUOTE(shinchan99 @ Jun 8 2015, 01:40 PM)
I just joined the RM38 club smile.gif

Registered from one LYN forumer here. This morning register, paid RM 40.00 , received my service in 5 minutes. Maybe because i am existing celcom postpaid customer.
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thanks good to know

QUOTE(champu @ Jun 8 2015, 01:54 PM)
you are right, just got my activation done during lunch. Here's the speed in Kelana Jaya area;
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humm not bad right?

QUOTE(JuneResources @ Jun 8 2015, 03:36 PM)
The Celcom customer service also suck one.. shakehead.gif

Yesterday night after turn on my internet connection few minutes, my laptop internet connections should "Limited". After a few minutes, then suddenly can "Connected".  Lagi after few minutes, then should "Limited" connection.

It seems like the data internet is frequently disconnect few minutes and few minutes. doh.gif

I call to celcom customer service, they just reset the port connections nia.. yawn.gif
Although they already help me reset the port connections, the data connection still suck and tak boleh pakai punya.. mad.gif
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sometime could be the laptop wifi thing..or your mobile have apps running...one thing for sure if share from phone..the battery die very very fast..that's why prefer to find free hotspots to work in public places


QUOTE(n8210 @ Jun 9 2015, 09:41 AM)
one complaint though... I have 1GB data on DG, every month cannot finish. The same for years.. but with Celcom I have 3GB, and within less than a week, Celcom says I have used 70%.. I wonder why
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drool.gif what did you watch or download ah...though I am the master..4GB within 3 weeks..you less than a week shocking.gif
togomifi
post Jun 11 2015, 11:59 AM

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QUOTE(jimhorn @ Jun 9 2015, 12:24 PM)
My thoughts on Celcom's network -

1) Internet speed and connection outdoors are a lot faster and more stable than indoors. I can barely get good connection indoors especially at home and in the office. I guess they are trying to compensate slow indoor connection with their Celcom Wifi but the wifi is not available everywhere.

2) At least 30% of the time the internet just doesn't work even with full 3G/H connection. Either wait and try again after 3-5 minutes or turn on/off airplane mode to get back proper connection.

All of this are problems I haven't experienced when I was with Digi or Maxis but I guess I just have to suck it up with the price for what they're offering.
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where you stay la...
sometime low connection could be due to other factor like weather, maintenance etc lo...just like astro..hujan no signal at all whistling.gif
for outdoor most telco is ok la..
also sometime it could be due to phone problem also..can try on other phone to see how..share the speedtest here as reference for everybody ya..TIA

QUOTE(sHawTY @ Jun 10 2015, 10:08 AM)
Previously was using Hotlink, my coverage was always full bar either at home or at my office.
Then ported to Celcom Basic 38, in the office or at home coverage sometimes full bar until I can get LTE, sometimes 0 coverage. sweat.gif

The good thing is it's cheap, but the downside not having coverage at all is pissing me off. vmad.gif
Kalau outdoor mmg takde masalah. Celcom...... sweat.gif
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no coverage?? where you stay la? very rare with no coverage lo...even at east coast still got signal
careful with the LTE coz speed very fast then data quota also finish fast haha

QUOTE(n8210 @ Jun 10 2015, 09:14 PM)
that's the thing.. no habit to watch or download anything.. else i would use up DG's 1GB data every month.. but for years, every month i hv a lot of mb not finished on DG's mobile data. however, suddenly with celcom, they tell me i hv used 70-80%
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last time on 3G ma but now on 4G..download very fast and that's why quota also cepat finish hahaha..
better check if any backend apps is running or not

togomifi
post Jun 11 2015, 04:39 PM

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QUOTE(sHawTY @ Jun 11 2015, 12:34 PM)
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wow..why la marah sgt sayang??

QUOTE(n8210 @ Jun 11 2015, 03:14 PM)
4G is LTE? my phn GT-i9500, not GT-i9505, S4
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Well..technically no but telco advertising their connections as 4G LTE, a marketing technique that allowed them to claim next-gen connectivity..not sure how true also haha..


 

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