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 Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee

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shinchan99
post Jun 8 2015, 01:40 PM

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I just joined the RM38 club smile.gif

Registered from one LYN forumer here. This morning register, paid RM 40.00 , received my service in 5 minutes. Maybe because i am existing celcom postpaid customer.
shinchan99
post Jun 9 2015, 09:16 AM

On my way
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Joined: Feb 2005
Dear all,

Do you call the CS to activate your 4G ? Or the moment your plan switched it will be automatically on 4G ?

Because previously my postpaid celcom i need to call CS to activate my 4G. Now i changed to this current RM38 plan, i am not getting my 4G. Always on H+ only. Yesterday i call the CS but they told me my 4G is active. Possible sim problem?
shinchan99
post Jun 9 2015, 09:39 AM

On my way
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Senior Member
619 posts

Joined: Feb 2005
I tried speed test , around 10mbps download and 1mbps up .. This is not 4G speed right?
shinchan99
post Jun 9 2015, 10:11 AM

On my way
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Senior Member
619 posts

Joined: Feb 2005
QUOTE(OKLY @ Jun 5 2015, 10:07 AM)
I live near there too, quite difficult to connect to LTE from my home despite Celcom customer service confirming I'm within 4G LTE coverage area.

As for the switching between 3G and H, I believe it was configured that way but this is only my guess, based on my observation if there's no activity it automatically switch back to 3G (UMTS) and when there is activity it will switch to H (HSPA).
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Does all handphone work this way? If no activity 3G, if there is then switched to H+ etc ..

 

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