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Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee
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n8210
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 Jun 9 2015, 09:39 AM
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I'm not joking.. my real story
Been using Digi for the past 10+ years & decided to port to Celcom First Basic 38 (along with my sub + other lines, total of 3x lines converted, 1 remain as DG prepaid).
My reason is DG reception is terribly horribly BAD. Almost 80% of my daily reception is on 1-2 bars. And with such weak signal, data network is almost like handicap <cacat>. So I am happy that I made the right decision to port all my lines out to Celcom.
Drop calls, Zero reception, Dead/Snail data - are all I'm facing previously. Escalated to DG many times, but said Tech Support going to contact me (not surprising that no one ever contact me after that). And what is the point of calling me for, it is not my line issue now, is the entire DG signal strength we're talking about.
Some may say it's the location I'm in. Well, I got 4x lines all together (use by 4 different people; in different locations; travelling around Klang Valley & PJ & Swak). All encounter the same problem & having the same complaint.
Tried resetting network, signal booster app, tried on different devices, speed test like crazy - all the same problem.
I think that is enough said.
But I have a horrible porting experience.. total exercise took me 3 trips to Celcom, 2 to DG and overall completed in 2 weeks... took new sim cards 4 times but actually no need, but Celcom TTDI keep telling me they know their company and procedure. That proves them wrong. But so far better than DG.
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n8210
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Jun 9 2015, 09:41 AM
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one complaint though... I have 1GB data on DG, every month cannot finish. The same for years.. but with Celcom I have 3GB, and within less than a week, Celcom says I have used 70%.. I wonder why
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n8210
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Jun 10 2015, 09:14 PM
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QUOTE(togomifi @ Jun 10 2015, 12:12 PM) haha ok la..my last time was almost 10 days coz problem between the telco thanks good to know humm not bad right? sometime could be the laptop wifi thing..or your mobile have apps running...one thing for sure if share from phone..the battery die very very fast..that's why prefer to find free hotspots to work in public places  what did you watch or download ah...though I am the master..4GB within 3 weeks..you less than a week  that's the thing.. no habit to watch or download anything.. else i would use up DG's 1GB data every month.. but for years, every month i hv a lot of mb not finished on DG's mobile data. however, suddenly with celcom, they tell me i hv used 70-80% This post has been edited by n8210: Jun 10 2015, 09:15 PM |
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n8210
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Jun 11 2015, 03:14 PM
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QUOTE(togomifi @ Jun 11 2015, 11:59 AM) where you stay la... sometime low connection could be due to other factor like weather, maintenance etc lo...just like astro..hujan no signal at all  for outdoor most telco is ok la.. also sometime it could be due to phone problem also..can try on other phone to see how..share the speedtest here as reference for everybody ya..TIA no coverage?? where you stay la? very rare with no coverage lo...even at east coast still got signal careful with the LTE coz speed very fast then data quota also finish fast haha last time on 3G ma but now on 4G..download very fast and that's why quota also cepat finish hahaha.. better check if any backend apps is running or not 4G is LTE? my phn GT-i9500, not GT-i9505, S4 |
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n8210
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Mar 14 2016, 06:40 PM
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well, i can confirm it really is bad
DG is good at stealing, by charging more on potpaid, deleting prepaid amounts, etc...
Maxis... I dont even want to comment on the worst
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