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 Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee

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chichibaibai
post Sep 14 2016, 10:19 AM

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QUOTE(hin81 @ Apr 13 2016, 11:57 AM)
Thanks for your advice. But I have no issue with Maxis. Why i port over because of the Maxis plan is too expensive.

I was at ground floor at Setia walk (Puchong) and Internet line was E only. Even in my landed house, the internet also E sometimes.

My office is located at 4th floor only and not other higher building that cover or block this area. If you say it cover by building and it will drop but why I go out from the building and everything is fine? And problem is, why it only happen few day at once and normally it was fine. It is frustrated if there is no service when I need to use the Internet. Now, once i switch on the mobile data, the line will drop. If no mobile data, then the line is fine.

If you said the signal tower is too far away, and this is thing that they need to enhance which add more signal tower to make it stronger.
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I saw that puchong keep appear in the Celcom 4G modernization list, somehow this can also affect your line.


QUOTE(pcbase @ Sep 7 2016, 11:40 PM)
digi the tomorrow network upgrade take 2  years to finish. now it celcom turn.
http://www.digi.com.my/tomorrownetwork/
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Hmm, it's good for them to modernize their tower.
We can get faster 4G speed, can't complain much.
Btw, why Celcom modernization only take few months while dg took 2 years?

chichibaibai
post Sep 28 2016, 10:22 AM

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QUOTE(jeffro @ Sep 23 2016, 04:56 PM)
I want to share my experience being a Celcom user over the year.. At first it was Ok - Where I work in KL (Along Jalan Raja Laut, around Chow Kit area) at first was getting stable 4G reception with decent speed (I realize that I don't get full 4G speed, but ok la, no need so fast pun)

Then over the months, I realize the network was getting crappier, yes I still have 4G network connectivity (according to my phone and wifi dongle connectivity-icon), but there's no data movement at all and I have consistently more than 3GB of data quota every month (inb4 data sudah habis la mang).

Then I decided I should just switched to the lower preferred network settings, 3G and it's still the same. The connection + speed (the speed deteriorates badly too) is so lousy. I would port out to other telco, if there were any cheaper with better benefits.

Btw I do have umobile, and it fairs better Celcom in terms of coverage in the city (KL/PJ) but kinda sucks in the new mall where there's no telco network booster/repeater or strong tower coverage..
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Recent 3 months, Celcom has been upgrading their tower for faster 4G speed mainly at KL area.
This upgrade can affect user connectivity and internet speed. You should check out Celcom official site, you can find out more details there as they are showing you the schedule for tower upgrade...

QUOTE(gastacopz @ Sep 25 2016, 05:33 PM)
think gonna ditch this plan in few days time..

coverage not constant..even 4g, cant even load page...in USJ, 4g area also the same...
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USJ which session? Based on the schedule shown, USJ is still ongoing for the tower upgrade.
Speed will drop during the upgrade. Don't you receive the sms from Celcom? They will msg u and inform regarding this issue.

Subang Jaya, Ss 14/15/17/18/19, Usj 1/3/4/5, Subang Light Industrial Park In Progress

chichibaibai
post Sep 29 2016, 11:19 AM

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QUOTE(-oc-gassa @ Sep 28 2016, 10:29 AM)
I'm with Celcom since 2008... drop call is normal with celcom... but now many issue with celcom even after they SMS for infra upgrade in my place...
- drop call (normal issue with celcom)
- Slow 4G this year 2016 is worst celcom speed compare to last 2 year in LTE speed
- drop signal from 4G to 3G, H+ till H(never had this issue last year)
- all of my location celcom data speed, call drop & line drop is getting worst( Setapak Sri Petaling Shah Alam)

Gonna change to other telco later
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Maybe it will become better after the upgrade.
It just left few more days. Why don't you wait for the upgrade finish then only decide whether to port or not?
If is the speed is still bad after the upgrade then only port!

QUOTE(gastacopz @ Sep 28 2016, 10:50 AM)
usj..nearby honda...

btw, at home even worst..no signal at all for 2g...3g n above ok...few phones for backup using old nokia.. complaint to them since 2013...until now...nothing...2g totally no coverage
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Celcom line is not that good at indoor.
But after my area modernized at least it does slightly improved regarding this issue.
2013 until now still no response? that's terrible. Btw, complaint through phone call complain or at center?

QUOTE(jeffro @ Sep 28 2016, 02:49 PM)
well i sure hope it'll be better after september, that's why i haven't quit on celcom just yet smile.gif
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Me too, last time I patient to wait for the upgrade and didn't quit.
Few of my frens they quit during the modernization, thank god after that it didn't faile me and does improved in our area.
Then two of them port back to Celcom.

QUOTE(cahayamalamku @ Sep 28 2016, 04:22 PM)
i hope that too.

most of incoming and outgoing calls will be failed.

got full bar H+ but the data is not stable, sometimes no data at all

doing online banking which requires TAC no. need to attempt few times only can receive the SMS sad.gif
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I suggest not to rely on Celcom line for banking purposes when the upgrade is still ongoing.
Better use lan line or wifi.

QUOTE(nexona88 @ Sep 28 2016, 06:45 PM)
saw celcom website..

the upgrade schedule till 29 Sept 2016..

hope that would the the last date.. after that no more..
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But, some areas are still showing "upcoming".
The date of 29 sept properly is for KL and Selangor area only. lol


chichibaibai
post Sep 29 2016, 11:19 AM

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QUOTE(kenlui @ Sep 28 2016, 11:05 PM)
Problem with celcom is even those areas not under the upgrade project is also affected. Speed is horrible, and I'm not those who check with speedtest. I can tell just by normal browsing on the phone, and guess what celcom didnt even bother to retain by calling or smsing. Nothing from them when I ported out.
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Maybe they are phobia of last time Maxis Crisis. lol

QUOTE(alexleow81 @ Sep 29 2016, 08:22 AM)
Certain areas in Klang Valley after modernization is superb lo. Like Kepong for example, the whole Kepong, Bandar Sri Damansara, Sg Buloh the speed is super awesome there. Others I not sure. Previously, the speed is really horrible. Previous Celcom user.
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Good to hear that bro thumbup.gif
chichibaibai
post Sep 30 2016, 12:55 PM

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QUOTE(nexona88 @ Sep 29 2016, 02:34 PM)
Wah u mean got more upgrade after September shocking.gif
If like that gone case lor...
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No idea, it's just my 2cent.
Better wait for Celcom to make announcement.

QUOTE(tympg @ Sep 29 2016, 09:29 PM)
From the Celcom 4G Modernisation Page FAQ:

The rest of Malaysia outside Klang Valley can take a hike.
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Oh, so the modernization is mainly at Klang Valley area?
But then, they claim to modernising over 4600 communication tower sites.

Klang valley don't have that much towers right?

 

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