Just happen that your area might be poor signal. My brother said hios friend is cursing DiGi like hell. He switch to DiGi because of cheap hardware offer

YOu should check the coverage in your area before switching perhaps

No because it was ok on another network

During CNY or Raya time people go back hometown. There are not many cell stations but the population density increases. Thus this causes no line. The transmitter towers transmit into 3 sectors, Alpha, Beta and Gamma as some called it. In each sector, they transmits 2 or 3 channel. Each channel can handle 8 simultaneous calls (this is what I knew previously long time ago. So, things might change now, but basically this is how calls are multiplexed). So, limited number of people can talk at any given time. CS excuses damn stupid probably because they were told not to give bad image by saying their line congested

I guess mobile users expand fast and telco barely can cope or probably they are just trying to maximize usage while minimizing cost. So, this is why you can say any telco also same. When many migrate to Maxis because so much bad news on Celcom, Maxis network get congested. Then Maxis starts getting bad name. People then migrate to DiGi, then Celcom. All these just like lalat

Well this is what actually happen. I used to sell microwave radio for both Maxis and Celcom for tower connectivity. I was using Celcom and Maxis ask why use Celcom. I told them that the rural area where my kampung located has poor Maxis coverage. So, they just keep quiet .