Yeah, feels like I've made a mistake changing over from Umobile to Celcom. I've got the same issue that others have reported, here I thought it was my phone that was acting up.

- Indoor reception is seriously hit or miss. My office block gets only 1 bar of E, occasionally no service altogether
- I notice that on H or H+ I sometimes get full bar, but ZERO data flow. I have to turn to airplane mode and back, then it may get data running again
- Reception is weird. One day, at the same place I can get 4G, then the next day no service
- If I get 1 bar on 4G, it means no data, no SMS, no calls, nothing. I have to change my phone setting to GSM only, then it drops to E, then my sms, calls etc. only starts rushing in. Have been swapping between GSM only and LTE/GSM manually on my phone every day now just to get my data and stuff in.
- Outdoor reception is okay though. I use spotify and can get music all the way from home to work, then the moment I enter my office parking it dies immediately, lol.

Mind you, I'm not in some kampung somewhere, my office is in DOWNTOWN KL. Just about 1 km away from the big Usain Bolt "This Is Celcom Territory" sign, lol. Celcom, your territory has full of holes

I'll give it a couple of weeks to see if my situation improves, otherwise back to U mobile I go.

Got a new annoyance now... sometimes my line will jump off Celcom (so I just get the "Emergency Call Only" shown on my phone instead of My Celcom). And it WILL NOT go back to Celcom unless I turn airplane mode on and off. Anyone encounter this? Know any way of fixing this? It's actually pretty serious now because no one can reach me when it randomly does this.

This usually happens when I'm on my upper office floor which all the while has poor Celcom reception. It usually reconnects after awhile, but now it will only work when I return to ground floor and on/off airplane mode (then see a flood of sms, missed calls etc.). I'm really amazed it's this bad in town; I'm just three bloody blocks away from Menara Celcom!

This post has been edited by LordSparda: Jul 14 2015, 08:58 PM

I can confirm that users in KL get shit reception, users in PJ and other parts of Klang Valley get good reception. So I either need to quit my job and find one not in KL, or change my Telco lol

But seriously, I now know of another person working in KL having shit Celcom service. I suspect it's because of network congestion?

To be fair, most of us who complained have probably ported away from Celcom. After calling and complaining three times to Celcom with no change, I'm also going to port out today. Then this thread will probably die, haha.

Seems to be a lot of effort? I changed to U mobile, within a few hours porting is complete, and I get full reception and max speed, lol.