Mine facing data problem..Even on 3g or 4g signal cannot surf,need keep turn on and off use airplane mode to refresh signal..
Hope Celcom will fix this...
Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee
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 Jun 15 2015, 03:34 PM
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#1
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Junior Member
217 posts Joined: Jun 2013 
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Jun 19 2015, 10:54 PM
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#2
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Junior Member
217 posts Joined: Jun 2013
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QUOTE(Diance @ Jun 17 2015, 05:34 PM) I'm facing exactly the same issue as yours. How much you've used your data? Since can't really connect everywhere,so really slow i used my data.. still remaining 3gb.. Seems like Iphone got this problem,my mother's phone (note 4g) same plan but no issue at all.. |
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Jun 20 2015, 11:09 AM
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#3
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Junior Member
217 posts Joined: Jun 2013
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QUOTE(Diance @ Jun 20 2015, 02:22 AM) apparently the fault is theirs. my problem is gone for now after i got the help from their technical team. i read the full description of my case and what they did was to reset something called hlr. you should probably call them up and let them check your issue Hu..finally a way to solve it..ok,will call them later to ask..Thank You  |
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Jun 23 2015, 09:48 AM
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#4
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217 posts Joined: Jun 2013
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Anyone notice once you turn off then reopen moments later the data,it seems like need abit of time to searching for the network?
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Jun 23 2015, 10:24 PM
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#5
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217 posts Joined: Jun 2013
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QUOTE(OKLY @ Jun 23 2015, 10:13 AM) Should be the 'fast dormancy' effect, it switches to low power UMTS and when there's activity it needs to switch back to HSPA. So means that no way to solve this problem? |
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Sep 7 2015, 01:51 PM
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#6
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217 posts Joined: Jun 2013
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Shit,Celcom sended me a lawyer letter telling i still have balance without any statement..what should i have to do? My acc already terminated on june..
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