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 Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee

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Diance
post Jun 17 2015, 05:34 PM

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QUOTE(Isaac599 @ Jun 15 2015, 03:34 PM)
Mine facing data problem..Even on 3g or 4g signal cannot surf,need keep turn on and off use airplane mode to refresh signal..
Hope Celcom will fix this...
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I'm facing exactly the same issue as yours. How much you've used your data?
Diance
post Jun 17 2015, 08:06 PM

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QUOTE(champu @ Jun 17 2015, 05:46 PM)
Probably change the setting to only use 3g max. It worked for me as I had the same issue as yours
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which setting do you mean? celcom rep taught you this?
Diance
post Jun 17 2015, 08:42 PM

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QUOTE(OvenBaked @ Jun 17 2015, 08:27 PM)
Setting on network mode, what phone you use anyway?
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iPhone. You?
Diance
post Jun 20 2015, 02:22 AM

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QUOTE(Isaac599 @ Jun 19 2015, 10:54 PM)
Since can't really connect everywhere,so really slow i used my data..
still remaining 3gb..
Seems like Iphone got this problem,my mother's phone (note 4g) same plan but no issue at all..
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apparently the fault is theirs. my problem is gone for now after i got the help from their technical team. i read the full description of my case and what they did was to reset something called hlr. you should probably call them up and let them check your issue


 

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