I was cheated and robbed by Celcom.. i just came back from overseas last month. But my bill exclated from RM44 (38 first basic) to RM97 and followed by RM103. no even one calls were made in the last 2 mths since swear i swichted to other sIM card when i was overseas. Today i went to Celcom  customer service Jalan Ampang. When i requested to see the manager. Immediately the staff said no managers around. Meet only by appointment. What customer service is this! Horrible service!. I will write in detail later. This is a true fact and I am about to bring my complaint to aduanskmm@cmc.gov.my tomorrow.

I already did that before.  No mms auto retrieve. But this way also you will be charged.

So I've killed all the setting for mms. So far not get any mms

because celcom is indirectly own by government

Hello there,

I have also recently ported from Celcom and been receiving spam messages like this. Please take note that it was send as MMS/ SMS. Even if you disable it, it will keep sending. And they label this "five digits sender"as 3rd party Company.

They have list of third party Company that charge the consumers however they will not block all this numbers for you unless you have been set as a victim (which mean you received SMS/ MMS and charged RM1.50) > You called Celcom > You complain the number > They will create report and block that EXACT[U] number you reported.

I have already received from two different number aka two different Company. I have tried logging into OCS online with their online CS to complain yet no action is taken. I personally block that number in my phone so they won't be able to send you again in the future.

Please take note even if you reply "STOP ALL" it will additionally cost you 0.15 cents for the SMS, but it will not stop the 3rd party Company to send you as I have tried and received again from the same Company.

Using Iphone gave you a choice to block. Another way to avoid is not to open the SMS/ MMS at all. Because once you read it, that's where they start sending "Thank you for downloading InstaKlip - RM1.50".

The last time I received is from 39191 - JAVA. I call them and screw them for good 30 minutes and they keep telling us "You shouldn't open the SMS/ MMS". So I threw them back a question, "When we ported, you did not advise client that Celcom users are not suppose to use MMS/ SMS because there is a risk that you will be charge RM1.50 every time you accidentally "read"one!".

And they keep quiet. My final advise, keep paying until you are fedup, port out.