First Basic 38, just signed up over the weekend. Waiting for port-over which may take up to 3 work days 

Just got myself a new First Basic 38 plan over the weekend. Only had issue within the first hour of activation. Since then, been problem free. Just did a side by side test with my Maxis on S6 and Celcom on iP6. My celcom speedtest was about 1mb faster than Maxis for DL but was much slower when it comes to UL. Area in Taman Puchong Utama, both registering 4G network.

But considering I am paying I think RM70 for 2GB with no free minutes on Maxis, this RM38 plan is a great deal. Once I'm done informing everyone, will terminate Maxis if there are no issues with Celcom after a month or so.

Email billing is ok for me and no issue
Auto debit Ada discount

Then speed n connection also good for this Celcom plan

Maxis. But they are offering limited Data, UNLIMITED SMS and CALLS..

Who on earth needs unlimited SMS and CALLS these days?

Just so difficult for me to justify to support them.

Aiya,last night i go celcom and try switch to 38 plan, then today after i click "y" for cancel maxis they call me and provide me good offer, 3 gb with 200 mins + 200 sms just for RM46....should i remain or just try something new? 

I ported from Maxis in July and today I checked the August bill for the first time.

I found that the call usage is about RM11 extra so I gave a call to Celcom CS to ask for more details since they are within the 50 minutes free talk time.

I was speechless when they explained that the usage and call records within 50 minutes free talk time were not shown in the bill and it never will. The records will be only shown after the 50 minutes are fully utilised.

I asked the CS whether I can view the entire call records because I need the records to claim certain calls from my company. The CS who can barely speak English had a hard time to understand my question and finally said a NO.

There is no way we can see the call records within the 50 minutes free talk time. Maxis is way better than Celcomal.l in billing transparency.

What do you guys think about this?