I saw that puchong keep appear in the Celcom 4G modernization list, somehow this can also affect your line.


Hmm, it's good for them to modernize their tower.
We can get faster 4G speed, can't complain much.
Btw, why Celcom modernization only take few months while dg took 2 years?

Welcome to Celcom territory... in 2016 LTE speed and coverage benchmarking, Celcom scored in the last place, even lost to UMobile.

Are you referring to the 4G upgrade exercise? I am facing equal frustrations since a month ago with their broadband. Shitty signal, hardly can get any connection at night...thank god my contract is expiring next month. Going to change.

Well so many complaints on celcom shitty service..
Some already change to others telco...
They are happy now..

After many loyalty years, I have decided to port out this morning and now trying out UMobile.

Wtf happened weh.. Shah Alam also horrible coverage, dropped calls, sometimes emergency calls only, or worst no network. Even your sms service to check balance and validity also errors.

If u guys refer to my sig below, that was a few years ago.. blazing fast! And now it's 2016, can't even open up Google.

Every telco also upgrades their system, but can't take it anymore. Too long. Paid last bill, ported, now enjoying a better coverage and faster internet speed..

Ya lor, my Maxis mobile data's reduced speed (I've depleted my quota for this month thanks to Celcom) is even faster than Celcom broadband.

This post has been edited by honkkydorry: Sep 14 2016, 04:00 PM

I hope Celcom CS is around here to rectify the problems faced by users

if u feel Maxis better, then change to them.

at least u happy with the service provided

Lol, maybe because of this reason hit them on the face.
That's why they're currently doing modernization to upgrade their 4G speed.


Bro, which area u stay? ongoing modernization or no?
So terrible? Didn't you call and make a complain?

I think all the Malaysia telco also flood with complaints

Shah Alam modernization in progress, since when you face this issue?
If it happen before June, well I think it's has nothing to do with the modernization d.
That's mean celcom coverage really not good at Shah Alam.

U dnt said, the green monster is the 1st 4G telco in Malaysia.
But, I don't think it apply to every area la.

Don't think they're around....
Make direct complain is more efficient.

Really frust with celcom network @ subang jaya.

Puchong area. I called their customer service 1 month ago to check why zero signal. Was told 4G exercise being conducted in my area. Asked when exercise will be completed, they said dunno. Now already entering 5th week, still same thing....either very very low signal or zero signal. I won't bother to call again and ask as I have decided to terminate when the contract is up next month.

Some area really take long time for the modernization. I saw that on their official site.
Like Damansara there start July, but until now the status still showing in progress.
Maybe got reschedule or delay ....... That's pretty suck man, but cannot deny that the 4g modernization did improved the 4g speed.

MY celcom line is so worst. I'm always getting 3 bars something dropping to 3G my god dam. Any of you is it same situation with me? Please correct me if I'm getting wrong information.

If only they proportionate the bill accordingly too! Low signal at times I can tolerate......very very low to almost zero signal is where I draw the line

This post has been edited by honkkydorry: Sep 21 2016, 11:21 AM

Which area you stay? only drop to 3g no drop calls or anything?
try to manually set your phone to 4G/LTE only...


Hmm, since contact going to end soon.
Well, I agreed to port out too.
Hope that after finish the modernization, the speed at puchong area can improve.......

I want to share my experience being a Celcom user over the year.. At first it was Ok - Where I work in KL (Along Jalan Raja Laut, around Chow Kit area) at first was getting stable 4G reception with decent speed (I realize that I don't get full 4G speed, but ok la, no need so fast pun)

Then over the months, I realize the network was getting crappier, yes I still have 4G network connectivity (according to my phone and wifi dongle connectivity-icon), but there's no data movement at all and I have consistently more than 3GB of data quota every month (inb4 data sudah habis la mang).

Then I decided I should just switched to the lower preferred network settings, 3G and it's still the same. The connection + speed (the speed deteriorates badly too) is so lousy. I would port out to other telco, if there were any cheaper with better benefits.

Btw I do have umobile, and it fairs better Celcom in terms of coverage in the city (KL/PJ) but kinda sucks in the new mall where there's no telco network booster/repeater or strong tower coverage..

think gonna ditch this plan in few days time..

coverage not constant..even 4g, cant even load page...in USJ, 4g area also the same...

Recent 3 months, Celcom has been upgrading their tower for faster 4G speed mainly at KL area.
This upgrade can affect user connectivity and internet speed. You should check out Celcom official site, you can find out more details there as they are showing you the schedule for tower upgrade...

USJ which session? Based on the schedule shown, USJ is still ongoing for the tower upgrade.
Speed will drop during the upgrade. Don't you receive the sms from Celcom? They will msg u and inform regarding this issue.

Subang Jaya, Ss 14/15/17/18/19, Usj 1/3/4/5, Subang Light Industrial Park In Progress

I'm with Celcom since 2008... drop call is normal with celcom... but now many issue with celcom even after they SMS for infra upgrade in my place...
- drop call (normal issue with celcom)
- Slow 4G this year 2016 is worst celcom speed compare to last 2 year in LTE speed
- drop signal from 4G to 3G, H+ till H(never had this issue last year)
- all of my location celcom data speed, call drop & line drop is getting worst( Setapak Sri Petaling Shah Alam)

Gonna change to other telco later

better buy a prepaid to test first else more regret. normally celcom coverage is ok