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 Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee

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GearX_SaM
post Oct 2 2015, 04:41 PM

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To be honest I really regretted switching from DIgi to this Firstbasic38 plan.

Initially was quite okay probably due to I am the early bird to register for it. After a month or two I was constantly having drop calls and slow internet at times.
Besides, my office is just nearby Public Bank HQ. The signal is always 1 bar or no bar at all. It feels like completely useless for me now. Till the extend that my client actually say please change your stupid line.

What to do sometimes cheap thing doesn't aligned with good services.
AskarPerang
post Oct 2 2015, 10:26 PM

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Awaiting celcom to offer unlimited calls to all network soon.
Umobile started with P70. Digi follows with 68. Celcom?
No need hope on Maxis. Super expensive telco. Hahaha.
GearX_SaM
post Oct 3 2015, 03:27 AM

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QUOTE(IsaacLiew52 @ Oct 2 2015, 06:03 PM)
where is your location? could it be the coverage issue?
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A place where Maxis and DIgi full bar?
Is city centre bro.
alexleow81
post Oct 3 2015, 09:48 PM

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QUOTE(AskarPerang @ Oct 2 2015, 10:26 PM)
Awaiting celcom to offer unlimited calls to all network soon.
Umobile started with P70. Digi follows with 68. Celcom?
No need hope on Maxis. Super expensive telco. Hahaha.
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If Celcom has unlimited calls, I am the first want to change it! smile.gif
SUSBlueButtBaboon
post Oct 4 2015, 01:47 PM

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Celmon widest unusable coverage!
liciece
post Oct 5 2015, 12:18 PM

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Facing dropped call issues for weeks in my home area. So annoying~
andrekua2
post Oct 6 2015, 08:44 AM

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Yesterday was in Sg Buloh, and seem like internet was not responsive. Usually it is not like that.

Seem like many are getting frustrated with Celcom but I think I will keep this plan for quite a long time. If nobody use also then plug into tablet or give to foreign workers to enjoy fast internet (bloody office location = no fibre lines = stuck with StreamyX 1Mbps).
fat16
post Oct 6 2015, 10:40 AM

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QUOTE(BlueButtBaboon @ Oct 4 2015, 01:47 PM)
Celmon widest unusable coverage!
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widest coverage mean u can use celcom in the jungle, felda, felcra, in the middle of nowhere.
liciece
post Oct 6 2015, 12:18 PM

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QUOTE(andrekua2 @ Oct 6 2015, 08:44 AM)
Yesterday was in Sg Buloh, and seem like internet was not responsive. Usually it is not like that.

Seem like many are getting frustrated with Celcom but I think I will keep this plan for quite a long time. If nobody use also then plug into tablet or give to foreign workers to enjoy fast internet (bloody office location = no fibre lines = stuck with StreamyX 1Mbps).
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it gets worse and worse. Today in my home area,4G only get 10Mbps while 3G get 0.8Mbps with more than 2500ms ping... cry.gif
Dozz
post Oct 6 2015, 02:00 PM

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anyone facing there is 4G logo on screen but no internet connection or connection stuck?
OKLY
post Oct 6 2015, 05:19 PM

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QUOTE(Dozz @ Oct 6 2015, 02:00 PM)
anyone facing there is 4G logo on screen but no internet connection or connection stuck?
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It'll happen occasionally but usually will be solved by reconnecting to the network (eg. airplane mode on and off).
Dozz
post Oct 7 2015, 12:10 AM

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QUOTE(OKLY @ Oct 6 2015, 05:19 PM)
It'll happen occasionally but usually will be solved by reconnecting to the network (eg. airplane mode on and off).
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Yes, this is what i did to solved the problem. But it might happen again when you move from point A to point B... already make a complain to celcom since 2 months ago, but cant see any improvement.
samliang
post Oct 9 2015, 11:12 AM

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guys, just want to check with you all. when your phone network turns into 3G, nothing can be loaded, is like disconnected. and i notice that whenever my phone turns into 3G, my network will become UMTS, nothing else can be loaded. but when comes to H+ (HSPA+) and LTE everything works flawlessly. anyone having the same issue??
wild_card_my
post Oct 9 2015, 11:19 AM

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QUOTE(samliang @ Oct 9 2015, 11:12 AM)
guys, just want to check with you all. when your phone network turns into 3G, nothing can be loaded, is like disconnected. and i notice that whenever my phone turns into 3G, my network will become UMTS, nothing else can be loaded. but when comes to H+ (HSPA+) and LTE everything works flawlessly. anyone having the same issue??
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Same, applies to both 3G and EDGE. Can't do anything other than very light things like Whatsap.

Phone only usable when the thing changes to H+ (even H is slow) and LTE.

Phone is Samsung Mega 6.3, Celcom company plans.
samliang
post Oct 9 2015, 11:22 AM

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my EDGE still can send messages through whatsapp. when my phone turns to 3G, message cant even send out. sad case.
qwer312
post Oct 9 2015, 08:21 PM

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at my home i only can get 2G or edge...while i test using u mobile, i can get 3G...wtf, widest coverage? You are kidding me.
Dozz
post Oct 27 2015, 12:57 PM

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Ported to Celcom always 6 months already, always find the network not stable. The most irritating issue is connected to 4G but sometime no data, unable to surf. I have to refresh the connectivity by on and off airplane mode then it work.

anyone else facing this issue?
ahmadput
post Oct 31 2015, 07:34 AM

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i'm facing it now, sir.. i've change to celcom early this month.. this problem just happen... and it makes me so tension..

QUOTE(Dozz @ Oct 27 2015, 12:57 PM)
Ported to Celcom always 6 months already, always find the network not stable. The most irritating issue is connected to 4G but sometime no data, unable to surf. I have to refresh the connectivity by on and off airplane mode then it work.

anyone else facing this issue?
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phoneadvisor
post Oct 31 2015, 12:27 PM

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Hi guys & gals,

Greetings!

Yes, Celcom's data network is not very compatible with many handsets. Tried on my HTC One M8 and Note 4 with similar issues. 3G but no data throughput.

Whatsapp couldn't get thru! No doubt they have the better traditional phone line coverage but certainly not a good coverage for the data network.

Cheers!
zher4883
post Oct 31 2015, 02:22 PM

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QUOTE(phoneadvisor @ Oct 31 2015, 12:27 PM)
Hi guys & gals,

Greetings!

Yes, Celcom's data network is not very compatible with many handsets. Tried on my HTC One M8 and Note 4 with similar issues. 3G but no data throughput.

Whatsapp couldn't get thru! No doubt they have the better traditional phone line coverage but certainly not a good coverage for the data network.

Cheers!
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What had you been smoking? What nonsense you are talking about? Try to be more convincing when attempting to mislead others.

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