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Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee
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SUSGoldenHorn
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Jun 13 2015, 12:44 AM
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Getting Started

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QUOTE(kolokola @ Jun 13 2015, 12:35 AM) what is the plan you are using now?did you try celcom 38 before? before this im using celcom uox prepaid. never had issue as such. everything is smooth, never get speed dropped during still got data quota.. but when porting to celcom 38 basic, suddenly only got E, even in mid of KL, or whatsapp got pending while signal sign shown H+...tu yang pelik tu
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joongieforeva
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Jun 13 2015, 11:39 AM
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Getting Started

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So this means xpax prepaid and celcom postpaid is different? I plan to switch to basic38 and tried the speed/connection with xpax. I thought xpax and celcom postpaid signal is same?
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deejay220989
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Jun 13 2015, 04:23 PM
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Using Basic38, no issues, many friends using and no complaints so far. I'm from Penang..
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reoz
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Jun 14 2015, 07:16 AM
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Getting Started

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Recently i found out when i move from a place to another place, i need to switch off my data and reconnect again, only doing that my internet will be moving.
Dunno my phone's problem or celcom's one...
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SUSGoldenHorn
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Jun 14 2015, 08:07 AM
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Getting Started

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QUOTE(kolokola @ Jun 13 2015, 09:32 PM) this sounds wired..mine celcom never face this kind of problem before.. and celcom now upgrade to 4GB LTE,the speed become more faster than last time.. entah lah. i know celcom already got lte..bla bla bla but dunno why its harder to maintain getting consistent speed roght jow, altho just for 3g QUOTE(reoz @ Jun 14 2015, 07:16 AM) Recently i found out when i move from a place to another place, i need to switch off my data and reconnect again, only doing that my internet will be moving. Dunno my phone's problem or celcom's one... same issue liao. is it related with tmnut case recently?
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batman1172
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Jun 14 2015, 10:24 AM
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QUOTE(reoz @ Jun 14 2015, 07:16 AM) Recently i found out when i move from a place to another place, i need to switch off my data and reconnect again, only doing that my internet will be moving. Dunno my phone's problem or celcom's one... Not your phone problem. Its Celcom. I have the same problem where the data connection is not stable from place to place within the same area. For example, when I moving from Taipan USJ to oneCity to shah alam - I can see that the signal move from 4G to H+ then to 3G then go H+ etc. etc.. If you stay in 1 place, better signal. Even indoors, stay downstairs get E or 3G then go upstairs get 3G and H+. duh... And when move to KK, the line data is stable. I guess less people.
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Stuart47
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Jun 14 2015, 12:00 PM
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New Member
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Guys why mine celcom 38 basic have business plan word? Any difference ? My friend basic 38 only.
I ported out 29/5. Billing date 13/6. They charged me 27.60 include GST. I never made any advance pymt b4. Is this correct or I got cheated?
Pls advice
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OvenBaked
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Jun 14 2015, 09:12 PM
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Same problem here, JB area, not even tut tut sound during dial
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demanzz
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Jun 14 2015, 10:09 PM
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Getting Started

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but the coverage for celcom is the widest compare to other telco.. celcom some more having 4GB LTE speed now,the download speed is really fast..i love the 4GB LTE speed..
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OvenBaked
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Jun 14 2015, 10:52 PM
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QUOTE(demanzz @ Jun 14 2015, 10:09 PM) but the coverage for celcom is the widest compare to other telco.. celcom some more having 4GB LTE speed now,the download speed is really fast..i love the 4GB LTE speed.. LTE other telco pun ada lah
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OvenBaked
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Jun 14 2015, 10:52 PM
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QUOTE(demanzz @ Jun 14 2015, 10:09 PM) but the coverage for celcom is the widest compare to other telco.. celcom some more having 4GB LTE speed now,the download speed is really fast..i love the 4GB LTE speed.. LTE other telco pun ada lah
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OvenBaked
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Jun 14 2015, 10:53 PM
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Double post This post has been edited by OvenBaked: Jun 14 2015, 10:53 PM
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fat16
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Jun 15 2015, 07:55 AM
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4G LTE or 3G finish quota same 64kbps speed
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demanzz
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Jun 15 2015, 12:42 PM
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Getting Started

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QUOTE(OvenBaked @ Jun 14 2015, 10:52 PM) LTE other telco pun ada lah ya,other telco also have LTE,but seriously celcom first basic 38 having more advantages after compare with other telco.. first celcom is the first network than can bring forward the remaining data from previous month..maximum of 3GB internet can carry forward to next month..plus they also free 50 minutes of call and 50 message which i think is enough for me to use.. quite worth larr this plan..
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OvenBaked
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Jun 15 2015, 12:47 PM
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QUOTE(demanzz @ Jun 15 2015, 12:42 PM) ya,other telco also have LTE,but seriously celcom first basic 38 having more advantages after compare with other telco.. first celcom is the first network than can bring forward the remaining data from previous month..maximum of 3GB internet can carry forward to next month..plus they also free 50 minutes of call and 50 message which i think is enough for me to use.. quite worth larr this plan.. After finishing 3gb, can still browsing or need to top up?
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OvenBaked
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Jun 15 2015, 12:48 PM
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QUOTE(fat16 @ Jun 15 2015, 07:55 AM) 4G LTE or 3G finish quota same 64kbps speed But maxis 128kbps, haha
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tcstong
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Jun 15 2015, 03:13 PM
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New Member
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Just got First Basic 38 from Celcom. Port over from Umobile.
I checked and my area suppose to have good connection according to Celcom's own website.
Very bad decision as connection is super slow compared to Umobile in my area (Bandar Kinrara).
We are talking about speed you get in the 90s.
To those thinking of getting this, better check connection first otherwise you may regret it.
I'll give it a bit more time but it looks like i may port back to Umobile.
Just my 2 cents.
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demanzz
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Jun 15 2015, 03:28 PM
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Getting Started

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QUOTE(OvenBaked @ Jun 15 2015, 12:47 PM) After finishing 3gb, can still browsing or need to top up?  after finish the 3GB,you still can continue to browse,but the speed abit slow la,haha! but you cam top up with purchase additional internet..additional 1GB for RM15,additional 5GB for RM50.. the price is quite reasonable.. which plan are you using now?
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Isaac599
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Jun 15 2015, 03:34 PM
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Getting Started

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Mine facing data problem..Even on 3g or 4g signal cannot surf,need keep turn on and off use airplane mode to refresh signal.. Hope Celcom will fix this...
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OvenBaked
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Jun 15 2015, 03:37 PM
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QUOTE(demanzz @ Jun 15 2015, 03:28 PM) after finish the 3GB,you still can continue to browse,but the speed abit slow la,haha! but you cam top up with purchase additional internet..additional 1GB for RM15,additional 5GB for RM50.. the price is quite reasonable.. which plan are you using now? basic 38
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