Hello,

Just changed my prepaid to Celcom First Basic 85 2 months ago. The first month I did not use up any of the quota so the optimization was not needed. Yesterday I finished up the initial 2 gigabytes quota for the data, but apparently the optimization did not activate and my quota balance is still stated as 0 today.

For those who used this plan for quite some time, I have a few questions.

1) Does the optimization usually automatically activated?. If its activated does the system send you any sms or email notifications?
2) Once the optimization activated (lets say the data one, in my case), does it reflected in the balance check? ("bal status" to 28882)
3) Does this plan (specifically the First Basic 85) throttle after internet quota used up? (I've checked the internet and there are some conflicting information. Some say that only 'First Basic 38' get throttle after quota used up, while 'First Basic 85' get "pay as you go rate" without throttling, some say that all plans get throttled)
4) I just realized that quota balance less than 2gig should be carried over to the following month, is this reflected in the balance status too once the next billing cycle started?.


Sorry for the long winded post. I usually dont post in forum for such things but the celcom webpage is really inefficient and lack of information, and the celcom costumer service near my area is atrocious. I also apologize in advance if this has been discussed before, just point me to the related topics if that is the case.

Any help is much appreciated.