Anyone receive call from PJ Red Cube tyre mechanic asking for cash to change chamber?? Sent my car in for service and receive a call, he said if receipt required it will be charge GST but if pay cash directly then no need to charge. Even the receipt given is not issue by KIA but by his own sdn bhd? This sound very fishy and I wonder if anyone come across such before? Is this common in all other KIA service center?

A quick update on last Friday incident. I did not pay the tyre mechanic directly, he was waiting for me at the SC when I arrived. I requested to meet the SC Manager but he has already left for the day. I insisted an official invoice and they did that for me. The item stated in the invoice is 2 front camber skru for around RM127. Seriously, over th last 2 days I did not notice much of a different after SC replacing it. Lesson learned, my car is only 14 months old and mileage around 15,000km. It seem like the camber has a terrible short lifespam, even worse than my previous proton. Honestly, I felt cheated because the mechanic attempt to pocket the cash himself, when I realized and try to stop him from doing it which in less than 10mins, I was told is already done. Hence to all the KIA owner, I strongly suggest do not take the offer and get your car seek second opinion outside. Also, when I send in my car for service fuel consumption shows 10.8km/L, when I collect it it turns to 14.8km/L. I wonder if anyone else notice this or not because this show how they "test" and take "good" care of your car while sit in the SC huh. To bump from 10.8km/L to 14.8km/L takes a lot of aggressive driving style huh?

@Chester77 @dlwl

Looks like I'm not the only one who suffer such poor experience with this PJ Red Cube Service Centre. After posting that other day, I decided to submit my complaint to KIA and I did that through online here at http://www.nazakia.com.my/support/contact-us/

I received a respond couple of days later and a follow up call back. At least KIA listen to customer feedback and they willing to take action in improving their service. I've been driving the car for more than a year and I'm a satisfy customer despite countless people warn me about Korean car. I'm a happy customer until now and I'm sure the SC deserve a chance to improve their service.

I look forward to my next visit and I hope things would become better this time.