I had two problems with my Kia Cerato, the first one is the battery. I bought the car on end of November 2014 but the battery died on me on early August 2015, so the battery failed in just 8 months. I called customer service on 6pm, they sent someone to help me jump start the car, so thumbs up for their customer service! I brought the car in the next day to PJ Red Cube, they replaced the battery for me, However, when I popped up my bonnet I found that they didn't close the "Positive terminal" cover at the battery compartment, it left me with very bad impression on PJ Red Cube service centre.

The second one is the "creaking" sound on my brake pedal. I had them to check on it, I left the car there while I headed back to work. When I collect the car on lunch time, the person on front desk told me that it's normal, that she compared with another car that was brought in, it had the same sound. I was dumb founded, that's pretty rubbish reasoning to be honest. But my guess is that, they didn't really understand what it meant by "creaking" and thought it as the "air pump" sound.

Anyone can recommend me a better service centre nearby PJ?

By the way, due to this battery incident I bought a RM24 battery analyzer from ACE hardware, it's just device to poke into the charger with several LED indicator, to my surprise, it indicated that my alternator is charging slower than "Normal", I don't exactly know what is classified as slower than "Normal" since it's just a bunch of LED without volt meter, etc. Should I be worry? Anyone has experience with bad alternator with Cerato? Thanks