***LYN Official Kia Cerato K3 Owners Club V2***
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 Aug 23 2018, 12:48 PM
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#1
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Junior Member
333 posts Joined: Feb 2012 
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QUOTE(Ekash @ Aug 22 2018, 03:38 PM) I see... Now got what promo?? Gst 0%?? 15k rebate. Just check few days ago. Tempted to buy but, what if I like the 2019version better? (Hmmm). I've heard a lot of complaint regards KIA's after sales service. Have they improved? |
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Aug 23 2018, 07:33 PM
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#2
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Junior Member
333 posts Joined: Feb 2012
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QUOTE(Bassraptor @ Aug 23 2018, 04:23 PM) Actually, can ask same question about many other brands, just go to their respective threads. When you own Kia, you will hear many complaints about after sales. If you own Honda, you will hear a lot of grouses about Honda after sales... same with most brands. Izzit. I don't hear much for Honda and Perodua la if you ask me. (My dad owns Honda HRV and i drove my Myvi for 10 years)The thing is, when I was asking around, other brands got other type of concerns about the cars.. (durability, driving experience, fc…) but when comes to Kia, ppl most of the times comment on their spare parts availability and after sales service. I went through the threads, some even said they waited for months for their spare parts. I dont think other brands took that long? |
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Aug 23 2018, 09:15 PM
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#3
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Junior Member
333 posts Joined: Feb 2012
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QUOTE(Bassraptor @ Aug 23 2018, 07:45 PM) Check FB threads on the Japan brands. I used to drive a Honda, and I know the sort of service they give... Have gotten better service from Kia, and my wife, from Perodua and Honda. Trick is to find a good service centre - I'll admit, some of the service centre people are real morons. And I'm sure Kia salesmen are giving feedback to the HQ in issues - if they can't improve in coming years, they deserve where they go! Fair enough. I guess it's case by case basis. Thanks for your input thou. BnnHonda once took my car in for service, asked me to collect it in the evening... then when I got home, called me to tell me they forgot to service the car. Now with more volume to handle... you can imagine. Admission - I'm a repeat Kia owner... |
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Aug 24 2018, 05:11 PM
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#4
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Junior Member
333 posts Joined: Feb 2012
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QUOTE(amscouzach57 @ Aug 24 2018, 10:50 AM) After sales have definitely improved. So far I never faced any alarming issues when I went to official SC for service. They even provide me replacement car if my car have to leave at the SC. Actually I stay near to the HQ in Glenmarie. Should be better, right?Kia spare parts can be easily found at Kia auto part suppliers at Jalan Segambut. |
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