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New Unifi IPTV Box - Huawei EC6108V8, Need some help on configuration and tips
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bernking
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 Sep 30 2016, 08:14 AM
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Getting Started
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hi guys, anyone encountered black screen from hypptv box right from powered on?
both LEDs are Green in color when i turn it out using the remote control however my TV is just black screen, no sound and no response. I can only off it by pressing the on/off button then press on the "enter" button to off it. I tried changing HDMI cables as well as HDMI ports of my TV but still the same thing.
I can only on or off the hypptv box without any display. the only response is the LEDs (green to red and red to green)
i have called TM And they said will investigate and call me back soon.
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bernking
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Sep 30 2016, 10:01 AM
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Getting Started
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QUOTE(voncrane @ Sep 30 2016, 09:37 AM) Since you've confirmed that the fault isn't from either the HDMI cables or ports on the TV.. Best to wait for TM to come check it out.. If still within warranty, they may outright replace it. yes, it's definitely still under warranty (1 month old) just hoping that i can resolve this issue ASAP so that i can use KODI  |
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bernking
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Sep 30 2016, 10:19 AM
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Getting Started
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QUOTE(Khalid21 @ Sep 30 2016, 10:12 AM) can you check hdmi selection on your tv/monitor yes, i have swapped ports, then i change the hdmi selection as well. it just black screen when hypptv box is on and my tv will prompt no signal if hypptv box is off. |
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bernking
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Sep 30 2016, 10:54 AM
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Getting Started
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QUOTE(chokia @ Sep 30 2016, 10:20 AM) I have this problem too, but i just need to press the source selection button on my AVR remote again to make it display on tv like everytime. when you mean AVR remote = TV remote? i tried changing my TV source to my hdd or to smarthub's youtube (samsung tv) then go back to HDMI1 or HDMI2 or HDMI3 (tried swapping ports) but all also ended up with black screen |
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