Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
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 Dec 2 2017, 12:11 PM
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#1
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Newbie
22 posts Joined: Oct 2017 
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I will lodge a complain to SKMM, this telco simply subscribe everyone without their consent.
In the message, instruction given is *131# to unsubscribe, but there is no option to do this, this is very unethical to earn money from prepaid users. |
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Dec 2 2017, 12:13 PM
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#2
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Newbie
22 posts Joined: Oct 2017
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QUOTE(le.fruitcake @ Jul 6 2017, 02:15 PM) Hotlink/Maxis must have scammed tens of millions of Ringgit from customers over the years by auto subscribing to CRT then auto debiting from our accounts every week/month. This is complete bs. Does anybody know to whom we can lodge a formal complaint? If enough of us complain and highlight what is tantamount of theft on social media, perhaps they will either stop or the police/ a consumer protection organisation will take action on our behalf. Agreed, lodge the complain here: https://aduan.skmm.gov.my/ Help by sharing this out, else this company will keep continue to suck everyone's money |
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Dec 2 2017, 12:14 PM
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#3
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Newbie
22 posts Joined: Oct 2017
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QUOTE(muscaa @ Apr 10 2017, 12:28 AM) Dear all, How? which option in the menu???You can dial *131# to deactivate the service. Cheers! Only able to delete CRT, but no way to unsubscribe! |
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Dec 2 2017, 12:15 PM
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#4
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Newbie
22 posts Joined: Oct 2017
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QUOTE(Dan430 @ May 15 2017, 09:03 PM) So i see this as a common problem with MAXIS/HOTLINK They force you to subscribe to their CRT even without you activating it!! and Dialing *131# to unsubscribe is not working as it says you are not subscribed to CRT but still every month they deduct RM3. Lodge the complain here:This is STUPID!! please FIX this BUG!!  I NEED TO CANCEL MY STUPID CRT TOO!  https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:17 PM
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#5
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Newbie
22 posts Joined: Oct 2017
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QUOTE(#Hotlink @ Mar 30 2017, 04:19 PM) Hi there! When you subscribe us into this scam, did you ask for the above information and consent from us?Please PM us your details. Full name: NRIC: Hotlink number: Last top up amount: TQ Now we want to unsubscribe from this, you ask for this |
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Dec 2 2017, 12:19 PM
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#6
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Newbie
22 posts Joined: Oct 2017
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QUOTE(nzai @ Mar 24 2017, 12:49 AM) Post #516 Lodge the complain here:Hi, Today I've received a message about auto renewal of CRT DIY Package. I'm also like the others, never subscribe to CRT, and I would like to unsubscribe it. Thank you https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:19 PM
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#7
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Newbie
22 posts Joined: Oct 2017
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QUOTE(usmat @ Feb 21 2017, 11:42 AM) today i received msg to inform me a renewel of crt diy that i did not subsribedn and deduct rm 3 from my account. i want maxis delete this crt diy service and refund my money. here my number 0179838076 Lodge a complain here:https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:20 PM
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#8
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Newbie
22 posts Joined: Oct 2017
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QUOTE(Oscar Kong @ Feb 26 2017, 12:04 PM) Please cancel mine too! Got automatically subscribed for three months and finally saw this post... Lodge a complain here:Hotlink please pm me for my phone number and provide me with further assistance for unsubscribing it. Thank you so very much. https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:20 PM
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#9
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Newbie
22 posts Joined: Oct 2017
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QUOTE(catan76 @ Feb 28 2017, 09:15 AM) Pls help to cancel my CRT.... Never subscribe but charge in my credit. Lodge a complain here:0124985763 0173779228 Thanks. https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:21 PM
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#10
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Newbie
22 posts Joined: Oct 2017
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QUOTE(deepsea @ Feb 28 2017, 10:11 AM) today i received msg to inform me a renewel of crt diy that i did not subsribedn and deduct rm 3 from my account. i want maxis delete this crt diy service and refund my money. here my number 0164739230 Lodge a complain here:https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:23 PM
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#11
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Newbie
22 posts Joined: Oct 2017
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QUOTE(Maxis @ Mar 4 2017, 03:02 PM) Hi, Did you request for our information and consent before subscribe us with AUTO RENEWAL???For request for removal of caller ringtone please PM us your full name, mobile number, IC number, billing address and top up amount/ last payment for further assistance. TQ - Isaac TQ-Isaac |
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