I also never subscribe to this CRT DIY Package and it deducted RM3 from me today! I tried dial *131# and I could not unsubscribed it. Please check !!!!!!!
Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
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Oct 6 2018, 10:57 AM
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Junior Member
130 posts Joined: Jan 2011 From: Johor / Selangor |
I also never subscribe to this CRT DIY Package and it deducted RM3 from me today! I tried dial *131# and I could not unsubscribed it. Please check !!!!!!!
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Oct 6 2018, 11:56 PM
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#2
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Junior Member
130 posts Joined: Jan 2011 From: Johor / Selangor |
QUOTE(maxyk @ Apr 25 2018, 09:05 PM)
Next complete answer was received from MaxisMU Admin. maxyk ---------------------------------------------------------------------------- First of all, apologize for the inconvenience caused. You can unsubscribe the service with the following steps via desktop: 1. Go to our site: https://www.musicunlimited.com.my/MaxisMU/?r=login/indexWifi, enter your phone number (60*********) and click "Request PIN". (If you're using Maxis Network, go to https://www.musicunlimited.com.my/MaxisMU/ then click on Sign In, you will be signed in automatically without requesting PIN) 2. A PIN will be sent to your phone number. Enter the 4-digit PIN number at PIN field. 3. Click on "Hi, +60*********" then "Manage D.I.Y. Package". 4. Click on "Remove", followed by "Confirm" at the confirmation pop up. For mobile access, please follow the following steps: 1. Touch on top left Menu icon (3-lines icon). 2. For WIFI User, touch on Sign In, enter your phone number and touch on Request PIN. (If you're using Maxis Network, go to https://www.musicunlimited.com.my/MaxisMU/ then click on Sign In, you will be signed in automatically without requesting PIN, skip Step 3) 3. A PIN will be sent to your phone number. Enter the 4-digit PIN number at PIN field. 4. Touch on top left Menu icon (3-lines icon) again. This time you will be able to see "Hi, +60*********", "Manage" and "Purchases" menu. 5. Touch on "Manage" > "Manage D.I.Y. Packages". 6. Click on "Remove", followed by "Confirm" at the confirmation pop up. For any further assistance, kindly dial 123 from your Maxis mobile or dial 1-300-820-120 from any other phone. Thank you. Best Regards, MaxisMU Admin This should be pinned |
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