QUOTE(appatwo @ Mar 13 2018, 11:12 AM)
Today, I also cancelled it by calling ""123" and RM 3 was refunded to my BALANCE immediately.
Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
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Apr 14 2018, 09:44 PM
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Apr 25 2018, 09:05 PM
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QUOTE(Netto Hikari @ Apr 15 2018, 09:45 PM) @hotlink Next complete answer was received from MaxisMU Admin. why is something that is offered free trial but still charge for money? it feels like a scam. lucky thing i follow other forumers also called to 123 and cancel it immediately to get refund. maxyk ---------------------------------------------------------------------------- First of all, apologize for the inconvenience caused. You can unsubscribe the service with the following steps via desktop: 1. Go to our site: https://www.musicunlimited.com.my/MaxisMU/?r=login/indexWifi, enter your phone number (60*********) and click "Request PIN". (If you're using Maxis Network, go to https://www.musicunlimited.com.my/MaxisMU/ then click on Sign In, you will be signed in automatically without requesting PIN) 2. A PIN will be sent to your phone number. Enter the 4-digit PIN number at PIN field. 3. Click on "Hi, +60*********" then "Manage D.I.Y. Package". 4. Click on "Remove", followed by "Confirm" at the confirmation pop up. For mobile access, please follow the following steps: 1. Touch on top left Menu icon (3-lines icon). 2. For WIFI User, touch on Sign In, enter your phone number and touch on Request PIN. (If you're using Maxis Network, go to https://www.musicunlimited.com.my/MaxisMU/ then click on Sign In, you will be signed in automatically without requesting PIN, skip Step 3) 3. A PIN will be sent to your phone number. Enter the 4-digit PIN number at PIN field. 4. Touch on top left Menu icon (3-lines icon) again. This time you will be able to see "Hi, +60*********", "Manage" and "Purchases" menu. 5. Touch on "Manage" > "Manage D.I.Y. Packages". 6. Click on "Remove", followed by "Confirm" at the confirmation pop up. For any further assistance, kindly dial 123 from your Maxis mobile or dial 1-300-820-120 from any other phone. Thank you. Best Regards, MaxisMU Admin |
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