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 Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service

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eugene9201
post Oct 7 2018, 10:38 PM

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135 posts

Joined: Apr 2014
QUOTE(Marcus Cody @ Sep 30 2018, 02:55 PM)
I need to cancel my CRT I have tried to cancel it but I didn’t work at all
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QUOTE(SmallLady85 @ Oct 1 2018, 11:21 AM)
I also never subscribe to this CRT DIY Package and it deducted RM3 from me today! I tried dial *131# and I could not unsubscribed it. Please check and refund back to me!!!
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QUOTE(powerkid88 @ Oct 6 2018, 10:57 AM)
I also never subscribe to this CRT DIY Package and it deducted RM3 from me today! I tried dial *131# and I could not unsubscribed it. Please check !!!!!!!

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I received the message of me subscribed to CRT. As I couldn’t unsubscribe on *131# and musicunlimited (it shows that I was NOT subscribed) so I just let it go since I thought I was not subscribed.

I realised I was still subscribed when I try to use my sister to call my phone and some unknown English song was playing instead of normal dial tone.

I tried *131# & musicunlimited again, doesn’t work again. I had to called HOTLINK hotline (1300-820-120) to cancel it. This is Hotlink’s way to earn extra RM 3 from us every month. RM3 is not much but still our money and I don’t like some random English song represent me when someone calls me on the phone.

This post has been edited by eugene9201: Oct 7 2018, 10:59 PM
eugene9201
post Oct 7 2018, 10:51 PM

Getting Started
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Junior Member
135 posts

Joined: Apr 2014
QUOTE(Ahmad zuhdi @ Oct 7 2018, 06:01 PM)
How can I unsubscribe crt diy because I never subscribed it and its taking my credit
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You’ve to call HOTLINK hotline (1300-820-120) to cancel it the instructions given on sms or above was not helpful if Hotlink auto subcribe and renew it for you.

 

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