Dear Hotlink Officer,

Recently I have received this massage on the below mentioned:-

RM0. CRT DIY Package will be renewed on 06/02/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com.my.

Please deactivate the package now. It's very annoying. I can't get unsubscribe from *131#.

My phone number: 012xxxxx32

Thanks/Shiyoky Lee

--edit mobile number--

This post has been edited by Maxis: Feb 5 2016, 03:10 PM

Hi shiyokylee ,

We have deactivate/terminate the caller ringtone service from your mobile number.

Thank you

Well done and Good service. Thank you vey much.

Hi shiyokylee ,

You are certainly most welcome

Happy holiday & Happy Chinese New Year to you and your family l!!!

Thank you

Dear Maxis, please help me to deactivate CRT DIY Package. My phone number is 017xxxxx63. Thank you.

--edit mobile number--

This post has been edited by Maxis: Feb 5 2016, 03:52 PM

Hi funtastic312,

Based on checking, there is no active subscription of caller ringtone. Do you wish to deactivate the voicemail?

Thank you

a

This post has been edited by funtastic312: Feb 5 2016, 04:03 PM

Yes. Please do so. Thank you very much

Hi funtastic312,

We have deactivate the voicemail service

Happy Holiday & Happy Chinese New Year !!!

Thank you

I wondering can i have my rm3 back since it already charge my credit when i call to customer service to deactivate it.

Maxis must be reaping a lot of profit from all the customers that unaware of this...

Hi,

Pls PM your mobile number & full name for further assistance. TQ

Dear Hotlink Officer,

Recently I have received this massage on the below mentioned:-

RM0. CRT DIY Package will be renewed on 06/03/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com.my.

Please deactivate the package now. It's very annoying. I can't get unsubscribe from *131#.

My phone number: 017xxxxxxxx

Thanks/Muhammad Najmi

Edit phone number

This post has been edited by muhammadnajmi96: Feb 11 2016, 06:32 PM

Hi,

Deactivation done as per your request.

Thanks.

Dear Maxis, please help me to deactivate CRT DIY Package.

My phone number is 012-------. Thank you.

This post has been edited by IceCreamTC: Feb 13 2016, 04:22 PM

Hi,

CRT DIY Package has been cancelled. Have a nice weekend bro! TQ

Need help, I think you know *131# can't delete the package (purposely made to fail deletion).

Please delete my CRT DIY

--PMed--

Dear Maxis, please help me to deactivate CRT DIY Package.
I did not subscribe to this package and it is always deducting RM3 every month!

Maxis, please help me to deactivate CRT DIY Package. I have never subscribed this package. I tried to deactivate but the menu is wrong. did u do it purposely so people cannot deactivate?u just sukahati charge people. please give back my money.

--PMed--