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Maxis FTTH & Astro IPTV, Any issue related to Astro IPTV packages
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TSkhairulmubin
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  May 30 2015, 09:28 AM, updated 11y ago
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New Member
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Hello Admin, Currently I'm subscribing Astro IPTV packages from the Maxis FTTH services. To whom I can refer to if I got any query related to the services? Whether to Astro or Maxis? If I can refer to Maxis for any related issues, is it enough for me to provide my Astro account number or I supposed to be provided/have separate Maxis account number? For your information, I'm having problem in establishing VPN connection from my Maxis FTTH Internet to my office. I was told that Maxis blocked those ports that related to the VPN service. I really need to use the service in my works. Please refer to the attached snapshot for the pop-up error that I got when establishing the VPN's connection. Attached thumbnail(s)
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zaman_chem
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May 30 2015, 09:29 AM
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Refer astro
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ceekay78
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Jun 3 2015, 02:57 PM
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i had this same issue previously. You need to contact Astro not Maxis.
get a case number so can pressure astro iptv to fix asap.
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mazmanms
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Jun 3 2015, 03:01 PM
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i'm using astro iptv and i have no issue to connect vpn from my home ...
btw .. i'm using Cisco AnyConnect Secure Mobility Client
or i wrongly understand your issue ?
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Rambo16_Ramsey
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Jun 3 2015, 05:19 PM
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Getting Started
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QUOTE(khairulmubin @ May 30 2015, 09:28 AM) Hello Admin, Currently I'm subscribing Astro IPTV packages from the Maxis FTTH services. To whom I can refer to if I got any query related to the services? Whether to Astro or Maxis? If I can refer to Maxis for any related issues, is it enough for me to provide my Astro account number or I supposed to be provided/have separate Maxis account number? For your information, I'm having problem in establishing VPN connection from my Maxis FTTH Internet to my office. I was told that Maxis blocked those ports that related to the VPN service. I really need to use the service in my works. Please refer to the attached snapshot for the pop-up error that I got when establishing the VPN's connection. Bro, You have to liaise with Astro on this. Try to call 0395431543  |
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