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Technical Xbox one controller can't connect, Help please

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TSlockheed90
post May 28 2015, 07:57 PM, updated 11y ago

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Need help i just bought a new xbox one and the first thing the controller won't sync with the console..has anyone experienced this?

I've tried sorts of youtube videos and still didn't work..seriously need help
qudeenz360
post Jun 5 2015, 03:22 PM

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Guna usb je.
TSlockheed90
post Jun 9 2015, 11:02 AM

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QUOTE(qudeenz360 @ Jun 5 2015, 03:22 PM)
Guna usb je.
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already tried using USB cable..but still no response..any idea where can i send the controller for repairs?


TSlockheed90
post Jun 17 2015, 02:43 PM

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QUOTE(D WADE @ Jun 14 2015, 08:25 PM)
go back to the shop u buy from they will exchange for u. Make sure to bring your xbox1 also maybe that 1 is faulty.
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problem is..I bought it overseas..huhu
TSlockheed90
post Jun 18 2015, 09:20 AM

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QUOTE(D WADE @ Jun 17 2015, 03:47 PM)
try contact microsoft support? maybe can help u
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where can i contact them? is there any microsoft centres here in KL?
HughieRmX
post Jul 29 2015, 12:58 PM

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Free bump for the thread .. can I just use normal USB - Micro USB cable to connect the XBOX One Wireless controller to the console ?

sweat.gif sweat.gif
IccyAsd
post Jul 31 2015, 12:29 AM

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QUOTE(HughieRmX @ Jul 29 2015, 12:58 PM)
Free bump for the thread .. can I just use normal USB - Micro USB cable to connect the XBOX One Wireless controller to the console ?

sweat.gif sweat.gif
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Yes because it is universal, more over when you buy the Wireless Controller the USB cable is not included. the Cable is needed for Controller firmware update.
HughieRmX
post Jul 31 2015, 11:35 AM

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QUOTE(IccyAsd @ Jul 31 2015, 12:29 AM)
Yes because it is universal, more over when you buy the Wireless Controller the USB cable is not included. the Cable is needed for Controller firmware update.
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No wonder .. but after trying a few days with the USB cable which is not long enough.
I get back to wireless condition better .. sweat.gif

 

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