seriously bad customer service.
This post has been edited by zeroglyph: May 26 2015, 01:58 PM
LYN OFFICIAL VAPING THREAD V22 - Dont Fap and Vape, " Waiting For Kunyit Juice "
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May 26 2015, 01:58 PM
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#1
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1,255 posts Joined: Nov 2006 |
haven't been posting here in ages, but i just had to made public the bad service that is vape empire amcorp branch. never have i been in a shop, where you wait at the counter for 20mins, but none of the three people working there even bothered to ask what i'm looking for. they are just busy attending to their regular customers and not bothering with the other paying customers on the same boat as me. so i ended walking away because it's insulting.
seriously bad customer service. This post has been edited by zeroglyph: May 26 2015, 01:58 PM |
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May 26 2015, 02:42 PM
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#2
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QUOTE(Seriousdealerboy @ May 26 2015, 02:02 PM) one of the regular customer tested like 10 liquids and only bought 1. i was about to buy 3 bottles of liquid that i saw available on the shelf. and they only have to spend about 2 mins. QUOTE(Vail @ May 26 2015, 02:24 PM) ... i guess there are people here that has experienced my frustration. do like me. go inside. after few minute no layan. get soemthing. then yo yo to the dude. he will have to respond. then dont smile or anything just give fap face. |
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May 26 2015, 03:08 PM
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#3
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QUOTE(Seriousdealerboy @ May 26 2015, 02:57 PM) .... not that i'm saying they are not friendly, but leaving a few customers unattended while you attend to your "favoured" customers is just bloody damn rude in my book. what's the point in saying "welcome" to everyone who opens the door if you're just gonna leave them feeling unwelcome? usually vape shop bro quite friendly one, just that when got ppl u need to self layan lo, get free juice testing la, my friend always tipu juice in vape shop usually, even when the shopkeeper is actually not friendly, with a can't-smile-to-save-his-life face, they will still ask you "yes?" . this vape empire is a whole new level of "low" for me. |
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May 26 2015, 03:52 PM
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#4
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QUOTE(zackskate666 @ May 26 2015, 03:37 PM) Went there during lunch hour yesterday,it was full packed..Im standing behind the customer that was testing liquid..and yeah,they didnt bother to ask what do i want/how can they assist me..End up left the premises after 15minutes of waiting.. Come back at 4pm,not soo many customer,the situation turned out diffrently..Immediately being welcomed and asked how may they help me.. I come back the 2nd time in a day because my subtank mini that i bought from them is having issue.Ohm readout is jumping here and there.After some troubleshoot with all the staff there,they agreed that i got an issue tank/atomizer..They agreed to change my tank with a new one.. how much are they selling a subtank mini there? i was about to ask them that too.So maybe that is how they serve the customer.Giving all 100% of attention to which ever come first although it may or not buying anything at the end. but im happy they willing to change the whole set to a new one without any complaint. |
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