I found this on the web....
Redeem Public Mutual Fund Online
http://imdavidlee.com/redeem-public-mutual-fund-online/

hope it is still valid....

Fundsupermart charges a maximum of 1.75% sales charge compared to 3% by PM. And it's DIY means you decide what funds to buy. The client investment specialists are available for advice also, you just need to email them to ask.

I thought mutual gold has x times of free switching per year? Are you within the 90 days penalty period when you switch?

I doubt there is any mistake, otherwise you would be complaining to them instead of ranting here.

1. A gold member has 18 free switches per calendar year. Or rather RM25 is discounted each time.

There is a minimal switching fee of RM50 within the 90 days holding period. Or a 0.75% charge on the total switch out amount, which ever is higher.

If above the 90 days holding period, the charge is a fixed RM25.

So, whether there is zero switching fee or not, depends on the above rules.

2. The fund that was switched out from could be a low-load fund. A low-load fund is a bond fund that is paid a much lower service charge of 1%. There is no service charge on money-market funds and e-deposit funds.

If you switch from these fund to an equity fund which has a service charge of 5.25% (using the PMO service*), then you will be charge the difference in the service charges.

It will recognised as a "purchase", and not a "switch", as you will not incur any switching fee. Only the difference in the service charges.

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* Purchasing via PMO gets a 0.25% discount. Wahhhh, so generous nehhhh. 

That's very generous already from a known kiam-siap company. 

Elite gold also nothing much special. 30 free switches instead of 18.

Okay, gold members also get special invitation to talks/seminar. There's one early next month at Sunway resort. Have never attended any before, and not going to.

No charges on PMO side since you have already been charged at the point you invested.

Bank side not sure, maybe got charges. For Public Bank I think it's RM0.50 charge + GST, so that's RM0.53 per transaction.