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Alienware Mothership V12, Intruder alert!
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Fortunatus
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 May 10 2017, 07:18 PM
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New Member
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Hi, I have an important question to ask.
I have an Alienware Desktop. Recently my PC freeze and restart often, sometimes blue screen, sometimes even by sitting idle, but most of the time when playing games.
I have done all the online recommended measures like update driver, etc but still the same. So I suspect is hardware problem. I have done the diagnostic test, even several times the PC freeze when I tried to run long tests, but I managed to do individual test for each component and found out there is no problem.
So I suspect it's the PSU problem. I kind of feeling the PSU is failing. As the symptoms become more frequent (from once a month, once a week to everyday now).
My questions:
1) Is my diagnosis correct?
2) How to replace PSU for Alienware? I'm out of warranty, can I call Dell and pay them?
Thanks. Help me please.
P/S my pc is Alienware Area51 R2
PSU is Alienware™ 1500 Watt Multi-GPU Approved Power Supply
This post has been edited by Fortunatus: May 10 2017, 07:19 PM
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Fortunatus
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May 16 2017, 11:56 AM
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New Member
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QUOTE(myway1985 @ May 11 2017, 01:28 PM) hv u restart n press f12? run the onboard diagnosis de? if frequent restart should be overheat.. had ur thermal paste worn out de?? u can request they run the remote diagnosis from dell side.. if hang during the onboard diagnosis.. high chance u can claim both the psu n mobo de It's fine now after i reset bios. Weird... |
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Fortunatus
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May 16 2017, 11:57 AM
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New Member
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QUOTE(horns @ May 11 2017, 12:44 PM) 1. you should tell us more about your diagnostics. it could be psu; it could be cpu overheating. i assumed you have run epsa diagnostics and it crashed during the process. have you done a clean install or refresh your windows os? 2. for psu replacement, you can try extend the warranty; or get a replacement psu from the internet and replace it yourself; or ask someone like putochip123 to help. epsa was fine all hardware ok (extended test)...so i reset bios now everything seem ok. Will update again. |
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Fortunatus
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May 8 2022, 10:33 PM
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New Member
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Hi, I have a repair needed Alienware Area 51 R2 desktop(2015 ver). Anyone of you can recommend an enthusiast to fix? Prefer Penang. If can’t fix, what is my other option yea ? Anyone willing to take it? Does it still have any value?
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Fortunatus
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May 25 2022, 10:31 AM
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New Member
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QUOTE(myway1985 @ May 11 2022, 02:09 PM) wat spoil?? if mobo.. modify it better I sent to fix it with new mobo and processor d....but the AWCC cant work anymore...can install but cant detect device.... |
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Fortunatus
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May 25 2022, 01:47 PM
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New Member
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QUOTE(myway1985 @ May 25 2022, 12:18 PM) U send to fix.. but did they giv u aw mobo no is 3rd party mobo |
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