those ppl if direct maxis employee is call Customer Care Consultant... basically a retail sales and customer service job.
salary range from 1.5k-3k+ depends on your qualification and salary.
retail and call centre is the most stressful job in maxis, always kena bang table and f**k by customer like you and me. you will feel lost after 4 or 5 years working there as their promotion is quite slow....
Maxis currently just ask a bunch of staffs resign with compensation from top management to small potato..
doubt if they still hiring someone as need to cut cost now...