QUOTE(benjaminvoo @ Apr 22 2009, 12:48 AM)
That's bad from the perspective of customer.But is that bad from the company perspective? the guy is trying to retain the customer, however very lousy and unprofessional.
But that doesn't mean the company is bad.
If you are the boss, you will at least kind of like to have such employee, just wishing they will be smarter.
Apr 22 2009, 10:25 AM

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