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 MNP from Digi postpaid to Celcom, How long it takes to MNP?

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darkdevilrey
post May 24 2015, 04:49 PM

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I have Digi postpaid

1 principle line
1 supplementary line

so now i want to MNP my supp line to Celcom First Basic 38, but at the same time this supp line number want to change ownership

so what do i do ?

i am confusing to consult digi nor celcom.

please advise me.


darkdevilrey
post May 25 2015, 01:29 AM

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QUOTE(nanamizuki @ May 24 2015, 07:16 PM)
Better ask Digi. I think need to convert your supplement line to main line first at Digi only can convert to Celcom
*
means transfer from sup to main line 1st ( change ownership )

then new owner only MNP to celcom ?

i foresee few stamp duty RM10 will incurred doh.gif
darkdevilrey
post Jun 1 2015, 10:17 PM

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QUOTE(nanamizuki @ May 24 2015, 07:16 PM)
Better ask Digi. I think need to convert your supplement line to main line first at Digi only can convert to Celcom
*
i went to celcom to mnp my sub line to first basic 38

apparently failed. vmad.gif

so the correct procedure will be condition precedent :

1. convert from sub to principle line within Digi

2. ETA 48 hours to take effect, then only MNP to celcom

doh.gif
darkdevilrey
post Jun 2 2015, 11:42 PM

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QUOTE(nanamizuki @ Jun 2 2015, 10:19 PM)
Haha, bad luck then  tongue.gif
Nvm, good thing need to sabar  whistling.gif
*
haikz

so now is the first basic 38 package still valid ?

i think promo end 31st may 2015. hmm.gif

but 1 thing i realized celcom really no budget to invest in customer service outlet / service centre compared to maxis / digi.

it's so difficult to get to your nearest celcom centre, mostly those dealer is typical handphone shop with celcom signage, makes no different with those handphone shop only.

i went to vivahome outlet, it's closed down already, but still in their website shocking.gif

i went kl sentral branch, next to ktm komuter entrance, the ah beng say u need to go service centre. doh.gif

lastly went for blue cube klcc, wasted parking money and time, the blue cube is small like handphone kiosk. doh.gif

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