MNP from Digi postpaid to Celcom, How long it takes to MNP?
MNP from Digi postpaid to Celcom, How long it takes to MNP?
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May 12 2015, 05:11 PM, updated 11y ago
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#1
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1,152 posts Joined: Aug 2011 |
Anyone did this before? I MNP from iDigi plan (already two years+) to the new Celcom first Basic 38. Went to Celcom center and fill in the form and they gave me a simcard, thats all. No receipt no payment needed, I was like what? There is no proves of me doing the MNP or whatsover, may I know is this normal or what? How long should I wait? Thanks in advance
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May 12 2015, 05:19 PM
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#2
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142 posts Joined: May 2011 |
yes its normal. i done MNP from Celcom > Digi > Maxis > back to Digi > then Umobile.
ur port in delay depend on ur previous provider. fast release u then fast u port in to new provider. |
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May 12 2015, 05:23 PM
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#3
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QUOTE(Jin_Kecik @ May 12 2015, 05:19 PM) yes its normal. i done MNP from Celcom > Digi > Maxis > back to Digi > then Umobile. Wow, u MNP back and fourth so many times the bill how charge one? Looks very confusing hahaur port in delay depend on ur previous provider. fast release u then fast u port in to new provider. |
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May 12 2015, 05:34 PM
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#4
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2,702 posts Joined: Aug 2011 From: UNKNOWN |
normal.
experience: celcom>tunetalk>celcom>digi prepaid only. why? no shock bills. |
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May 12 2015, 05:50 PM
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#5
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QUOTE(nanamizuki @ May 12 2015, 05:23 PM) no issue about bil. they will count the bil as per day basis. i not sure how. but nothing goes wrong about the bil. i was on postpaid at digi and maxis. celcom and umobile i only get a prepaid sim. just for ur info, if u in a postpaid plan, u cannot simply change to prepaid (same network) they will ask u to MNP to other network first. i donno why |
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May 12 2015, 05:51 PM
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#6
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QUOTE(Jin_Kecik @ May 12 2015, 05:50 PM) no issue about bil. they will count the bil as per day basis. i not sure how. but nothing goes wrong about the bil. i was on postpaid at digi and maxis. celcom and umobile i only get a prepaid sim. Yeah, they ask me straight change to other network, because the representative told me if convert from postpaid to prepaid need wait 30 days only can switch to other network just for ur info, if u in a postpaid plan, u cannot simply change to prepaid (same network) they will ask u to MNP to other network first. i donno why |
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May 12 2015, 08:20 PM
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#7
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2,669 posts Joined: Jun 2009 |
just mnp last saturday for my customer (digi postpaid + suplementary no to onexox prepaid)
submitted morning, night already success |
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May 12 2015, 08:27 PM
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#8
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2,748 posts Joined: Sep 2006 From: 1337 1@nD Y(",) |
for celcom first basic 38, it depends on the owner who operate the shop. by right, in celcom FAQ, when apply for basic 38, applicant need to pay 1st month bill in advance...but there are shops who didn't take any advance payment. like in my case..apply for my wife, need to pay RM38+6% gst. however in my friend case, no need pay in advance.
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May 12 2015, 10:07 PM
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#9
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1,152 posts Joined: Aug 2011 |
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May 12 2015, 10:08 PM
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1,152 posts Joined: Aug 2011 |
QUOTE(Invince_Z @ May 12 2015, 08:27 PM) for celcom first basic 38, it depends on the owner who operate the shop. by right, in celcom FAQ, when apply for basic 38, applicant need to pay 1st month bill in advance...but there are shops who didn't take any advance payment. like in my case..apply for my wife, need to pay RM38+6% gst. however in my friend case, no need pay in advance. Oh, basically just the same only lo as I also got to pay later |
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May 13 2015, 12:02 AM
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388 posts Joined: Jun 2006 |
I MNP from umobile to celcom, took 3 days to take effect. 3rd day evening.
The staff said 3 to 5 days for MNP. I did it at Jalan Ampang Blue Cube/Celcom. No advance payment. My father MNP his line from Maxis to Celcom at Tesco Station 18 (dealer stall) also no advance payment. Funny thing is on next day he got a SMS said MNP not successful and he need to cancel his line at Maxis and apply again. He called me later that he called Maxis to cancel his line. I told him no need to cancel else he won't get back his original number. I suspect the dealer try to play dirty because of his number is nice. By tricking my father to cancel Maxis line and he won't be able to get back the same number then the dealer can get that number from Maxis. Anyway, long story short. I told him to go directly to actual Celcom Shop to clarify and he did. At the same time luckily Maxis customer service called him asked for reason of the cancel. Then no cancel of line at Maxis. Within the same day, he got his line ported to Celcom. One of the condition for successful MNP is existing line must be active. |
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May 13 2015, 01:17 PM
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2,748 posts Joined: Sep 2006 From: 1337 1@nD Y(",) |
QUOTE(peterscm @ May 13 2015, 12:02 AM) I MNP from umobile to celcom, took 3 days to take effect. 3rd day evening. The staff said 3 to 5 days for MNP. I did it at Jalan Ampang Blue Cube/Celcom. No advance payment. My father MNP his line from Maxis to Celcom at Tesco Station 18 (dealer stall) also no advance payment. Funny thing is on next day he got a SMS said MNP not successful and he need to cancel his line at Maxis and apply again. He called me later that he called Maxis to cancel his line. I told him no need to cancel else he won't get back his original number. I suspect the dealer try to play dirty because of his number is nice. By tricking my father to cancel Maxis line and he won't be able to get back the same number then the dealer can get that number from Maxis. Anyway, long story short. I told him to go directly to actual Celcom Shop to clarify and he did. At the same time luckily Maxis customer service called him asked for reason of the cancel. Then no cancel of line at Maxis. Within the same day, he got his line ported to Celcom. One of the condition for successful MNP is existing line must be active. should report the shop to celcom, Tribunal Tuntutan Pengguna Malaysia (TTPM), and SKMM. |
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May 18 2015, 10:37 PM
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1,662 posts Joined: Jan 2003 |
Anyone experienced porting from Digi to Celcom while still on contract?
Interested to register for First Basic 38 but still have 5 months in the contract. And how's the LTE coverage in Ipoh? |
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May 18 2015, 10:43 PM
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5,088 posts Joined: Jun 2013 From: Blue Planet |
QUOTE(nas @ May 18 2015, 10:37 PM) Anyone experienced porting from Digi to Celcom while still on contract? if u still under contract..u need to pay several hundred ringgit termination fee...i guess...Interested to register for First Basic 38 but still have 5 months in the contract. And how's the LTE coverage in Ipoh? |
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May 24 2015, 04:49 PM
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1,156 posts Joined: Dec 2007 |
I have Digi postpaid
1 principle line 1 supplementary line so now i want to MNP my supp line to Celcom First Basic 38, but at the same time this supp line number want to change ownership so what do i do ? i am confusing to consult digi nor celcom. please advise me. |
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May 24 2015, 07:16 PM
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1,152 posts Joined: Aug 2011 |
QUOTE(darkdevilrey @ May 24 2015, 04:49 PM) I have Digi postpaid Better ask Digi. I think need to convert your supplement line to main line first at Digi only can convert to Celcom1 principle line 1 supplementary line so now i want to MNP my supp line to Celcom First Basic 38, but at the same time this supp line number want to change ownership so what do i do ? i am confusing to consult digi nor celcom. please advise me. |
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May 25 2015, 01:29 AM
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1,156 posts Joined: Dec 2007 |
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May 25 2015, 08:40 AM
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1,152 posts Joined: Aug 2011 |
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Jun 1 2015, 10:17 PM
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1,156 posts Joined: Dec 2007 |
QUOTE(nanamizuki @ May 24 2015, 07:16 PM) Better ask Digi. I think need to convert your supplement line to main line first at Digi only can convert to Celcom i went to celcom to mnp my sub line to first basic 38apparently failed. so the correct procedure will be condition precedent : 1. convert from sub to principle line within Digi 2. ETA 48 hours to take effect, then only MNP to celcom |
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Jun 2 2015, 10:19 PM
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1,152 posts Joined: Aug 2011 |
QUOTE(darkdevilrey @ Jun 1 2015, 10:17 PM) i went to celcom to mnp my sub line to first basic 38 Haha, bad luck then apparently failed. so the correct procedure will be condition precedent : 1. convert from sub to principle line within Digi 2. ETA 48 hours to take effect, then only MNP to celcom Nvm, good thing need to sabar |
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Jun 2 2015, 11:42 PM
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1,156 posts Joined: Dec 2007 |
QUOTE(nanamizuki @ Jun 2 2015, 10:19 PM) haikzso now is the first basic 38 package still valid ? i think promo end 31st may 2015. but 1 thing i realized celcom really no budget to invest in customer service outlet / service centre compared to maxis / digi. it's so difficult to get to your nearest celcom centre, mostly those dealer is typical handphone shop with celcom signage, makes no different with those handphone shop only. i went to vivahome outlet, it's closed down already, but still in their website i went kl sentral branch, next to ktm komuter entrance, the ah beng say u need to go service centre. lastly went for blue cube klcc, wasted parking money and time, the blue cube is small like handphone kiosk. |
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Jun 4 2015, 11:06 AM
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1,152 posts Joined: Aug 2011 |
QUOTE(darkdevilrey @ Jun 2 2015, 11:42 PM) haikz I think the promotion last for 6 months if I'm not wrong? so now is the first basic 38 package still valid ? i think promo end 31st may 2015. but 1 thing i realized celcom really no budget to invest in customer service outlet / service centre compared to maxis / digi. it's so difficult to get to your nearest celcom centre, mostly those dealer is typical handphone shop with celcom signage, makes no different with those handphone shop only. i went to vivahome outlet, it's closed down already, but still in their website i went kl sentral branch, next to ktm komuter entrance, the ah beng say u need to go service centre. lastly went for blue cube klcc, wasted parking money and time, the blue cube is small like handphone kiosk. Did my MNP at celcom seremban oldroad. My god first time see such a good customer service. The person who serves me help me open the door and smile all the way and help me settle all stuffs till i leave there, even bow at me when i leave |
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Jun 12 2015, 10:35 PM
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2,230 posts Joined: Oct 2004 From: App Store |
MNP my digi postpaid to celcom first basic 38 on Monday, fast service with no payment at all. Received the brand new nano sim, works around 9-10PM same day. Good service with fast transition.
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Jun 13 2015, 06:54 AM
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1,152 posts Joined: Aug 2011 |
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Jun 13 2015, 07:13 AM
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2,230 posts Joined: Oct 2004 From: App Store |
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Jun 21 2015, 11:46 PM
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796 posts Joined: May 2005 |
hi,
if i MNP fr Maxis to Celcom, then what happen to my current month Maxis bill? will Maxis prodata my bill? How many day will the MNP process needed? |
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Jun 22 2015, 12:18 AM
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2,149 posts Joined: Aug 2005 From: Malaysia |
QUOTE(fishmango @ Jun 21 2015, 11:46 PM) hi, Yes, remaining bill in Maxis will be prorated.if i MNP fr Maxis to Celcom, then what happen to my current month Maxis bill? will Maxis prodata my bill? How many day will the MNP process needed? MNP from Maxis to Celcom can take 1 to 3 days.. depend on how soon maxis release your number. |
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Jun 22 2015, 12:21 AM
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796 posts Joined: May 2005 |
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Jun 22 2015, 01:31 PM
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25 posts Joined: Oct 2009 |
QUOTE(nanamizuki @ May 12 2015, 05:11 PM) Anyone did this before? I MNP from iDigi plan (already two years+) to the new Celcom first Basic 38. Went to Celcom center and fill in the form and they gave me a simcard, thats all. No receipt no payment needed, I was like what? There is no proves of me doing the MNP or whatsover, may I know is this normal or what? How long should I wait? Thanks in advance No payment did it on saturday by sunday nite received sms to switch the sim. Fast. This was the 2nd time for me as the first was blocked due to existing contract on my supplementary which I had to settle with digi and they (digi) never told me I had to do was to break the contract.To move from digi make sure you have 1. No contract if have to break it / cancel 2. No outstanding bill meaning last cycle bill must be paid 3. Can't remember what this criteria was that the digi center told me. Then can move. |
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