Today, I also just ported from Maxis and no upfront payment was required. Now, still waiting for Maxis to release me out.

Succesfully ported over from Maxis which submitted yesterday. Unfortunately didn't get LTE coverage in Bandar Utama / Aman Suria regardless of outdoor or indoor.

No confirmation SMS was sent. Just got a call from their loyalty department yesterday to counter offer me. But I turned them down.

I just called Celcom helpline. They already raise an issue ticket to investigate why I'm not getting LTE signal. and it requires a week for them to revert back

What is the APN setting that you are using?

Just got a call from Celcom regarding to my complaint about not able getting LTE coverage and data signal fluctuating between 3G and H+ in Bandar Utama & Aman Suria. The fella said this rate plan capped the speed at 7.2Mbps as he double confirmed with the relevant product owners. I was like eye-rolling since most of the people using this plan got uncapped LTE speed now.

Hence, it is either they are going to cap it to 7.2Mbps, Celcom accidentally uncapped the speed or that fella gave the outdated info.

Similar experience I had at the Gardens blue cube. Just that it took 1 day to activate

Yes, I also experienced the same symptom in Klang Valley. It seems like Celcom data signal is not stable, it fluctuates all the times. 4g <-> H+ <-> 3g <-> E. I also experienced a few times with no data signal, but fullbar on 2g (voice) signal.

It is also noted that the indoor coverage is so so bad, and it is worse than Yellowman. I had another workline with Yellow, and its indoor reception is way better than Celcom albeit Digi is known as weak indoor coverage.

Come on Celcom, I believed you can do better than this.

#my2cent To certain extent now that I believed Digi has the best data plans in terms of affordability and stability. The bad thing about Digi is that it has lesser coverage compared to Maxis and Celcom, and of course, cannot carry forward any unutilized data.

The problem with Maxis now is known with its rate plans that focusing on voice and 'neglecting' on data, and it is ain't cheap. This is the main reason why I ported from Maxis to Celcom.

On the other hand, Celcom has its weakness too. Albeit having the greatest (voice) coverage among all other telcos, its data network consistency and coverage seems to be falling behind Digi and Maxis. Well, I ported into Celcom because of CHEAP, the generosity of 3gb with the price and the ability to carry forward.

Digi is very well-known with its weak indoor coverage, and it is due to the higher bandwidth spectrum that Digi has. In your case, I suggested you lodge a complaint to Digi since you used to have better indoor coverage.

Nevertheless, I am getting frustated with Celcom by not being able to FB and Instagram. It works perfectly with WiFi, so i can rule out the possibility of APP problem. I have restarted my phone, but it does not help. Surfing website using Celcom is perfectly OK, so I really suspect the HIGH traffic to popular website/app is a problem with Celcom now.

Does anyone here experience the same issue?

I also think of porting out from Celcom, really the data connection is super not stable in KL/PJ/Shah Alam. I was from Maxis, but their current plan really not competitive as other telcos. SM50 with 2GB, whereas if Digi SP50 can get 3GB with free calls and SMS.

Finally, GreenMan countered back. Surfmore50 that comes with *additional 2GB*, which means in total of 4GB. BUT.. the additional 2GB only lasts for 6 months. The least sincere among others.

Finally kissed goodbye to Celcom, and it is on Yellowman 36 now. So far, the Data signal is far more stable than Celcom. Always LTE since this morning.