i went to the service center to complain on the "3g" speed, clearly show that one of the staff's plan can achieve 11mbps ++ of speed while mine only at 5-6, they said they will look into the problem. they gave me the report no and will update me within 48 hours. if things didnt change by then i will report to SKMM regarding celcom advertising wrong "speed" on this package, i think other telco will wan to hear it also. As a consumer we usually get f*ckup in malaysia, so we mustnt let them taking any advantage on us, they shld advertised it the correct info "at 3G speed", if they sincerely want to put up an affordable package.