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 Basic 38 vs i68

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spikey2506
post Apr 29 2015, 10:58 AM

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They are indeed capping it I think. Although they don't admit it or the CS is clueless. We should all file a report attaching the speedtest result
spikey2506
post Apr 29 2015, 01:07 PM

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QUOTE(am3 @ Apr 29 2015, 01:02 PM)
So the total we have to pay not including call are rm38?

Feel like wanting to take this but now using celcom 1+5 becomes expensive with that
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RM38 includes 50mins free call and 50 smses to all networks. Plus GST
spikey2506
post Apr 29 2015, 01:25 PM

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QUOTE(XeactorZ @ Apr 29 2015, 01:11 PM)
Just received a call from celcom regarding port in from maxis
I even ask the staff that called me, I tell them most of the people speed capped around 5mbps
He said should not be like this, if the speed around 5mbps please call their customer service in order to let their technical staff check for more details lol

So everyone, let go call
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If you have OCS you can also report from there. Better coz you can attach the screenshot of your speedtest

This post has been edited by spikey2506: Apr 29 2015, 01:26 PM
spikey2506
post Apr 29 2015, 02:23 PM

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QUOTE(Vort3X @ Apr 29 2015, 01:38 PM)
Currently on Celcom UOX. Blue cube did if for you? Or you need to go to the service center?
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I did at service centre. Blue Cube should be able to do it for you too
spikey2506
post Apr 29 2015, 04:41 PM

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QUOTE(umadbro?? @ Apr 29 2015, 04:38 PM)
i ported from umobile to celcome yesterday evening. yesterday night the line is up, but then theres still no data available. i tried to call to CS twice, and they told me reset my phone.. still not working ==
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APN and network settings all correct?
spikey2506
post Apr 29 2015, 08:26 PM

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QUOTE(alexanderclz @ Apr 29 2015, 08:00 PM)
just changed from celcom 1 malaysia to celcom basic 38 this afternoon. still pending. and what's worse it, i cannot make calls, sms or use my data from the previous c1m plan while pending.

damn
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They are inundated with requests already to get into this plan. A friend of mine went this morning also still waiting for the plan to be active. I went last Saturday. 5 mins after exiting the branch I received a message saying the plan is active already
spikey2506
post Apr 30 2015, 12:15 PM

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All of us should be bombing Celcom CS about this speed issue.
spikey2506
post Apr 30 2015, 05:49 PM

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QUOTE(xperiaDROID @ Apr 30 2015, 05:34 PM)
Is there anyone that has no problems with the Basic 38 plan? Seeing many people complaining about the slow H+ and LTE speed, I'm quite worried that I'll regret. If people keep on complaining, I might have to stay with U Mobile U50 plan.

My guess for the slow speed is because the line is overloaded, since many people switch to Celcom recently.
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Surfing wise the speed is fine as the ping on LTE is good. You wont notice it. I know this coz I was on a full speed Celcom LTE before. And no,this is not because of overloading.
spikey2506
post May 4 2015, 01:53 PM

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As a secondary internet account the speed is fine. Fast enuff for FB whatsapp IG etc. It's even faster than my streamyx at home lol. If it's your sole internet access then I guess you're entitled to rage. I just want Celcom to be honest with it and tell us
spikey2506
post May 5 2015, 10:59 AM

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QUOTE(ChuanHong @ May 5 2015, 10:53 AM)
hmm.. supposing should no charge on sim card.. previous experience on maxis and umobile is no charge.. nvm la.. let that malay girls earn lo.. as long as the MNP process is ok then will do.. currently under Umobile prepaid, so porting is no issue for me.. just dunno how long time it's will take..

some of my colleagues is have to pay rm40.30 from what they told me.. and rm10 duty stamp or processing fee?! but i paid rm5 only..
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That RM40.30 is advance payment for first month. So when first month bill comes later they (and us) don't have to pay anything. While you will need to pay. That RM5 probably went to her pocket.

This post has been edited by spikey2506: May 5 2015, 11:03 AM
spikey2506
post May 6 2015, 02:13 PM

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QUOTE(Chartry @ May 6 2015, 01:25 PM)
Anyone here have not received the WiFi password?

I tried sending "wifi password" to 22188 but I got a reply saying i do not an active WiFi subscription and asked me to subscribe to Daily / weekly / monthly Wifi.
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You need to wait. Mine came after 24 hours
spikey2506
post May 6 2015, 02:37 PM

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Attached Image

Maybe they have fixed it? First time I have reached above 10
spikey2506
post May 6 2015, 05:06 PM

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Guess all our complaints worked! Hahaha. The best plan ever
spikey2506
post May 6 2015, 05:11 PM

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QUOTE(Gouki @ May 6 2015, 05:06 PM)
guys, how to disable voicemail in celcom38?
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Call their CS. 1111. I had mine disabled when I called then to activate roaming
spikey2506
post May 6 2015, 06:26 PM

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QUOTE(Chartry @ May 6 2015, 06:03 PM)
Do you have to pay deposit? Cause the website says rm300 for those who have been with celcom for less than 6 months
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I didnt. I guess since I was on their prepaid service before. so I have been with them for quite a while. You can just ask them. Maybe they can waive the deposit
spikey2506
post May 6 2015, 10:02 PM

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QUOTE(justyn @ May 6 2015, 09:14 PM)
It seems already went back normal according to Mdroid report here : mdroid.my/en/firstbasic38-3gbdata-celcom-plan/
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Their details are wrong. It should be 3GB forever as long as u sign up within the promo period
spikey2506
post May 7 2015, 12:22 PM

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QUOTE(samurai1337 @ May 7 2015, 12:14 PM)
Those who sign up within 6 months will still get 3GB after 6 months. I can confirm that

After six months new sign-up will be getting 2GB.
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Thanks for confirming!
spikey2506
post May 7 2015, 01:22 PM

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spikey2506
post May 8 2015, 02:27 PM

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My billing date is today. I have about 1GB from last month. Last night received an sms saying 1GB is carried forward to my next billing cycle.
spikey2506
post May 8 2015, 09:16 PM

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QUOTE(alexanderclz @ May 8 2015, 04:17 PM)
did u get fully charged for ur previous bill? or partially?
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My bill is still not yet out on OCS. I guess need to give them a few days. But should be pro rated according to the number of days since I signed up. That's the standard practice.

QUOTE(am3 @ May 8 2015, 05:01 PM)
so now you have 3gb + 1gb previouis month for total 4gb?

someone who don't use data at all will have 3gb+3gb?
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Yup. That's right.

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