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 Smart Home, Let's discuss

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petrofsky77
post Apr 26 2025, 07:08 PM

Temet nosce
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1,691 posts

Joined: Jan 2006
From: Neither here nor there



Hi all, my Google Nest Hub 2nd Gen just died on me. After checking with seller from Shopee, they only provide 3 month's warranty from date of purchase, but checking directly with Google, device is still under warranty, but cannot claim RMA from them since they don't ship to MY. Any electronics repair shop in Klang Valley able to repair IoT and smart gadget devices? Went to Digital Mall PJ this morning but all of them don't do smart devices repair, mostly Macbooks and Apple stuffs only. Any leads as to where I can bring this to be repaired is greatly appreciated.
petrofsky77
post Apr 26 2025, 07:55 PM

Temet nosce
******
Senior Member
1,691 posts

Joined: Jan 2006
From: Neither here nor there



QUOTE(alucard89 @ Apr 26 2025, 07:31 PM)
Do you still have return back to US? If they offer replacement can use forwarder service
*
Yeah, it seems that I have to resort to using forwarder service from SG to MY, since Google US can only send to SG as the nearest point. Any ideas how much is roughly the cost for using this forwarder service? Do I have to apply for SIRIM beforehand as well?

petrofsky77
post Apr 26 2025, 10:07 PM

Temet nosce
******
Senior Member
1,691 posts

Joined: Jan 2006
From: Neither here nor there



QUOTE(alucard89 @ Apr 26 2025, 09:04 PM)
So they’ll send a replacement to SG instead?
There’s gimworld, but I haven’t use their service yet
No need to apply sirim
*
Thanks for the feedback, much appreciated. Looks like there are a lot of hassles in getting this sorted. Hope the shipping from MY to US doesn't cost a fortune then, else it's not even worth it to do RMA in the first place.

 

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